Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,000.00 - $90,100.00
Work Schedule
Flexible
Benefits
competitive compensation
Health Insurance
Paid Time Off
Parental leave
family planning support
flexible work policy
Associate resource groups
Job Description
Rich Entertainment Group (REG) is a multifaceted entertainment company committed to creating memorable experiences that bring friends and families together through a broad range of engaging activities. REG operates an extensive portfolio that includes dining and hospitality ventures, sports franchises, cultural event spaces, and full-service travel services. Among its notable entities are Rich's Catering & Special Events, recognized as Western New York's preferred caterer; a collection of popular restaurants including Kaiyo Grill & Sushi and Green Turtle Inn in Islamorada, Florida; and three minor league baseball teams such as the Buffalo Bisons, which blend sports, entertainment, and culinary delights to... Show More
Job Requirements
- Bachelor's degree in hospitality management, event planning, business administration, or related field or equivalent experience
- minimum of 7 to 10 years of experience in event planning, catering, venue management, and sales
- at least 3 to 5 years in a leadership role
- strong leadership and team management skills
- excellent communication, negotiation, and interpersonal skills
- highly organized with strong attention to detail
- proficiency in event management software and Microsoft Office Suite
- ability to work flexible hours including evenings and weekends
Job Qualifications
- Bachelor's degree in hospitality management, event planning, business administration, or related field or equivalent experience
- minimum of 7 to 10 years of experience in event planning, catering, venue management, and sales
- at least 3 to 5 years in a leadership role
- proven track record of successful event execution and client satisfaction
- strong leadership and team management skills
- excellent communication, negotiation, and interpersonal abilities
- highly organized with strong attention to detail
- proficiency in event management software and Microsoft Office Suite
- ability to work flexible hours including evenings and weekends
Job Duties
- Oversee and mentor a team of three sales managers, three event coordinators, and porters
- foster a collaborative and high-performance work environment
- conduct regular team meetings and performance reviews
- develop and implement sales strategies to achieve revenue goals
- build and maintain relationships with clients, vendors, and partners
- lead the sales team in generating new business and securing event contracts
- manage the end-to-end planning and design of events from concept through execution
- collaborate with clients to understand their vision and provide creative solutions
- oversee event design including décor, layout, and thematic elements
- create, design, and build new and innovative event designs including custom décor
- research and integrate emerging trends to enhance client events
- oversee catering operations ensuring high service and quality standards
- develop and refine catering menus with culinary teams
- manage catering budgets and expenses
- oversee day-to-day venue operations ensuring safety and regulatory compliance
- coordinate with maintenance and housekeeping for venue upkeep
- manage venue bookings, scheduling, and logistics
- actively manage and execute events ensuring flawless delivery
- promptly address and resolve event issues
- supervise event setup and teardown
- prepare regular reports on sales performance, event outcomes, and team metrics
- analyze data to identify trends, opportunities, and improvements
- implement best practices and process improvements based on analysis
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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