Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
We are a distinguished hospitality company specializing in delivering exceptional banquet and catering experiences. Our establishment is dedicated to providing superior event services encompassing everything from corporate meetings to elegant weddings. Renowned for our commitment to customer satisfaction and profitability, we consistently strive to maintain high standards through meticulous planning, innovative menu design, and efficient execution of all events. We take pride in fostering a collaborative and dynamic workplace where all Catering associates are empowered, trained, and supported to deliver outstanding service. Our operations are anchored in professionalism, attention to detail, and a passion for excellence in the food and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in catering or hospitality industry
- Ability to communicate effectively in English
- Strong customer service orientation
- Must be a self-starter with an even disposition
- Ability to lift or move items weighing up to 20 lbs occasionally
- Professional appearance and manner
- Willingness to work as part of a team
- Ability to create special themes and menus
- Ability to use tact and diplomacy to resolve conflicts
- Ability to prepare signage for catering functions
Job Qualifications
- Proven experience in catering or banquet management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of food and beverage products and presentation
- Ability to develop persuasive sales presentations
- Proficient in event planning and logistics coordination
- Ability to manage budgets and financial aspects of events
- Familiarity with food safety and sanitation compliance
- Ability to handle multiple tasks efficiently
- Strong organizational and problem-solving skills
Job Duties
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
- Tour and inspect banquet and meeting space on a daily basis, reporting necessary repairs
- Develop and conduct persuasive verbal sales presentations to prospective clients
- Schedule and assign in detail, specific duties to all associates under supervision for the efficient operation of the Catering Department, coverage of functions in accordance with productivity standards
- Solicit new accounts and review previous banquet files to generate business. Oversee service of group functions once they are in house
- Write banquet menus, memos, and send out amenities for VIP Guests. Review and revise Catering Department, weekly events sheets and banquet event orders
- Act as the primary liaison between hotel sales department and banquets department for assigned groups. Coordinate every detail of the event with the meeting planner, including guest rooms, meeting space setup, menu selection, and audio-visual requirements
- Communicate effectively with sales, front office/reservations, and banquets to ensure each department understands their role in the successful execution of group business
- Establish rapport with and entertain meeting planners while promoting hotel facilities and services
- Conduct pre-convention and post-convention meetings with clients and internal departments to review logistics, address last-minute details, and ensure a smooth event experience
- Manage on-site execution of assigned events, providing professional support to meeting planners and ensuring all commitments are met or exceeded
- Monitor group billing and ensure all charges are accurate
- assist accounting with final review and client follow-up as needed
- Maintain complete and accurate files for each group, including correspondence, contracts, BEOs, and post-event reports
- Anticipate client needs and proactively recommend creative solutions, upsells, and enhancements to maximize guest satisfaction and hotel revenue
- Work closely with culinary and banquet teams to ensure menu selections are properly planned, priced, and executed to meet client expectations and operational standards
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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