Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Resorts World Las Vegas is a premier luxury resort and casino located on the Las Vegas Strip. Known for its world-class amenities, entertainment, and exceptional service, this resort sets a high standard in the hospitality and gaming industry. It offers a wide range of experiences including casino gaming, fine dining, retail, and entertainment venues. With a focus on innovation and guest satisfaction, Resorts World Las Vegas stands out as a modern destination that blends cutting-edge technology with personalized service to create memorable experiences for every guest.
The Director, Casino Special Events at Resorts World Las Vegas plays a pi... Show More
The Director, Casino Special Events at Resorts World Las Vegas plays a pi... Show More
Job Requirements
- At least 21 years of age
- High school diploma or equivalent
- Minimum of eight years of experience in special events within a similar or related field
- Minimum of five years of leadership or management experience
- Proof of eligibility to work in the United States
- Ability to obtain Nevada Gaming Registration
- Ability to work varied shifts including nights, weekends, and holidays
- Ability to occasionally travel
- Use personal device for job related operational tasks
- Ensure compliance with company policies and legal requirements
Job Qualifications
- Excellent people and customer service skills
- Excellent writing and communication skills
- Interpersonal skills to deal effectively with vendors, guests, and internal stakeholders
- Ability to effectively communicate in English in verbal and oral forms
- Polished, professional appearance and demeanor
- Excellent customer service skills
- Ability to occasionally travel to marketing trips or activations
- Ability to obtain and maintain full knowledge and understanding of company policies and procedures
- Ability to successfully mentor a team
- Ability to work varied shifts including nights, weekends, and holidays
- Bachelor's degree in hospitality, gaming, event management or related area or equivalent leadership experience preferred
- Event planning or related professional certifications preferred
- Previous experience working in a large, luxury resort setting preferred
Job Duties
- Oversee complete planning, budgeting and operation of all Casino and Resort events including casino tournaments, events, and promotions
- Assist Food and Beverage, HR, and Entertainment departments with planning and operation of events
- Coordinate with multiple resort departments and outside vendors to bring all pieces of the event together
- Oversee, develop, and manage event calendar and budget
- Liaison with graphic design team and advertising agency to manage collateral and creative deliverable timelines
- Ensure the quality and finish of all events adhere to the resort brand standards and goals
- Manage and develop all event planning including registration and post event surveys and feedback
- Own and develop effective and efficient event registration, seating, and flow
- assign appropriate staff to each process
- Oversee and assign events staff to manage casino event ticketing blocks and distribution
- Liaison with Las Vegas entertainment venues to develop off-site events and partnerships
- Attend events to oversee execution and provide leadership and event support
- Approach events with an eye toward innovation and differentiation
- Manage event postmortem meetings to optimize the event experience and execution
- Stay informed on trends and technologies in the event and related industries
- Anticipate and adjust to changing customer needs in the hospitality and gaming environment
- Provide post event reports and summaries to senior leadership with recommendations for enhancement
- Build and develop the resort special events team including interviews, hiring and all HR functions
- Mentor staff and provide regular performance feedback and evaluations
- Ensure departmental practices comply with company policies and legal requirements
- Occasional travel may be required
- Ensure team members obtain and maintain position-specific licensing
- Obtain and maintain required licensing
- Use personal device for job related operational tasks
- Perform other job-related duties as requested
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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