Director, Burger King, Company Operations
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,900.00 - $128,600.00
Work Schedule
Standard Hours
Benefits
Paid parental leave
telemedicine
Mental wellness support
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Job Description
Restaurant Brands International Inc. (RBI) is one of the world's largest quick service restaurant companies, boasting nearly $45 billion in annual system-wide sales and operating over 32,000 restaurants across more than 120 countries and territories. RBI owns four internationally renowned and iconic brands within the quick service restaurant industry: TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These brands have long-standing histories and have been serving millions of guests, franchisees, and communities worldwide for decades. Through its dedication to sustainable practices encapsulated in the Restaurant Brands for Good framework, RBI is committed to promoting sustainable outcomes that positively impact food... Show More
Job Requirements
- Bachelor's degree in business or a related field
- proven leadership experience in the quick service restaurant or hospitality industry
- strong interpersonal and coaching skills
- proficiency in Microsoft Office applications
- knowledge of Profit & Loss management and operational standards
- excellent communication and decision-making abilities
- ability to travel within assigned region
- ability to manage multiple priorities effectively
Job Qualifications
- Bachelor's degree in business or a related field
- demonstrated leadership with the ability to drive specific behaviors by example
- proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- knowledge of Profit & Loss management, operations management, guest-centric culture, and leadership principles
- ability to make prompt decisions, manage multiple priorities, and communicate effectively
- proven track record in driving sales, enhancing operations, and building a guest-focused culture while delivering EBITDA targets
Job Duties
- Ensure quality control in guest service, facilities, and operations
- oversee cash and inventory management for accuracy
- review labor costs and oversee restaurant scheduling
- onboard new managers, providing training and development plans
- set team goals on a weekly, monthly, quarterly, and annual basis for sales, operations, guest satisfaction, and profitability
- make hiring decisions and drive a strong guest-centered culture
- streamline routine processes and follow-ups across the market
- report on sales forecasts, profitability, and budget compliance
- conduct performance reviews with management teams
- develop action plans to address and close gaps in key operational metrics including speed of guest service, food quality, friendliness, traffic, and sales
- gather, analyze, and interpret data and metrics to evaluate performance
- travel within the assigned region
- recruit and develop high-performing managers to deliver best-in-class guest experiences
- streamline processes to enhance profitability, guest satisfaction, and restaurant operations
- collaborate with Above Restaurant Leaders and Restaurant Managers to optimize sales, respond to customer feedback, and uphold food safety and operational standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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