Director, Burger King, Company Operations
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,900.00 - $128,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Mental wellness support
Paid parental leave
Paid Time Off
telemedicine
Dental Insurance
financial wellness programs
Job Description
Restaurant Brands International Inc. (RBI) is a leading global quick service restaurant company, recognized as one of the largest in the world with nearly $45 billion in annual system-wide sales. The company operates over 32,000 restaurants across more than 120 countries and territories. RBI owns and manages four of the most iconic quick service restaurant brands globally: TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. Each brand has a rich history of serving their guests, franchisees, and communities with dedication and quality for decades. RBI is dedicated to enhancing sustainability through its Restaurant Brands for Good framework, focusing on improving... Show More
Job Requirements
- Bachelor's degree in business or related field
- Proven experience in operations management within the quick service restaurant industry or similar
- Strong leadership and team development skills
- Proficient in Microsoft Office applications
- Experience managing P&L and financial performance
- Excellent communication and decision-making abilities
- Willingness to travel within the assigned region
- Ability to work effectively under pressure and manage multiple priorities
Job Qualifications
- Bachelor's degree in business or a related field
- Demonstrated leadership with the ability to drive specific behaviors by example
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Knowledge of P&L management, operations management, guest-centric culture, and leadership principles
- Ability to make prompt decisions, manage multiple priorities, and communicate effectively
- Proven track record in driving sales, enhancing operations, and building a guest-focused culture while delivering EBITDA targets
Job Duties
- Ensure quality control in guest service, facilities, and operations
- Oversee cash and inventory management for accuracy
- Review labor costs and oversee restaurant scheduling
- Onboard new managers, providing training and development plans
- Set team goals on a weekly, monthly, quarterly, and annual basis for sales, operations, guest satisfaction, and profitability
- Make hiring decisions and drive a strong guest-centered culture
- Streamline routine processes and follow-ups across the market
- Report on sales forecasts, profitability, and budget compliance
- Conduct performance reviews with management teams
- Develop action plans to address and close gaps in key operational metrics, including speed of guest service, food quality, friendliness, traffic, and sales
- Gather, analyze, and interpret data and metrics to evaluate performance
- Travel within the assigned region
- Recruit and develop high-performing managers to deliver best-in-class guest experiences
- Streamline processes to enhance profitability, guest satisfaction, and restaurant operations
- Collaborate with Above Restaurant Leaders and Restaurant Managers to optimize sales, respond to customer feedback, and uphold food safety and operational standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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