Zeiterion Theatre Inc

Director, Building Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $98,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental and Vision
retirement plan with employer match
Employer-paid STD
Employer-paid LTD
Employer-paid life
Generous Paid Time Off
Professional Development
Tickets to performances
wellness programs
Remote and schedule flexibility

Job Description

The Zeiterion (The Z) is a renowned nonprofit organization dedicated to preserving and managing a historic theater as a vibrant venue for performing arts. Located in Massachusetts, USA, the organization operates within a unique context, holding a 99-year ground lease on a city-owned facility. This historic theater serves as a dynamic community hub where education, creative expression, and connection converge to enhance cultural experiences for diverse audiences. The organization prides itself on its five core values: Imagination, Connection, Equity, Transparency, and Discovery. These values not only guide the mission but also shape the collaborative and inclusive workplace culture that supports... Show More

Job Requirements

  • Minimum 7–10 years of progressive facilities management experience, preferably in a performing arts, historic, or public assembly environment
  • demonstrated expertise in managing complex building systems, capital improvement projects, and preventative maintenance programs
  • strong working knowledge of regulatory requirements (building code, place-of-assembly, OSHA, fire/life safety, accessibility, inspections, licenses)
  • proven ability to manage vendor contracts and lead negotiations
  • experience developing and managing operating and capital budgets
  • excellent project management and communication skills
  • supervisory experience with a track record of fostering inclusive, high-performing teams
  • proficiency in work order systems, building management systems (BMS), and Microsoft Office Suite
  • ability to work flexible hours, including nights, weekends, and holidays, as needed

Job Qualifications

  • Minimum 7–10 years of progressive facilities management experience, preferably in a performing arts, historic, or public assembly environment
  • demonstrated expertise in managing complex building systems, capital improvement projects, and preventative maintenance programs
  • strong working knowledge of regulatory requirements
  • proven ability to manage vendor contracts and lead negotiations
  • experience developing and managing operating and capital budgets
  • excellent project management and communication skills
  • supervisory experience with a track record of fostering inclusive, high-performing teams
  • proficiency in work order systems, building management systems, and Microsoft Office Suite
  • ability to work flexible hours, including nights, weekends, and holidays

Job Duties

  • Develop and lead the overall building operations strategy, goals and impact, aligned with organizational goals and mission impact
  • manage operating and capital budgets, forecasting short- and long-term infrastructure needs
  • oversee emergency preparedness plans, safety drills, and incident response readiness
  • lead with a collaborative, mission-aligned approach that prioritizes service to artists, audiences, and community
  • represent the facility’s operational priorities in organizational planning and cross-functional projects
  • model transparency, communication, and shared decision-making across departments
  • supervise daily maintenance of all areas of the building and grounds, ensuring cleanliness, safety, and functionality
  • oversee the operation, repair, and replacement of mechanical, electrical, plumbing, HVAC, fire/life safety, and security systems as well as equipment such as dishwashers, ice machine, popcorn machine, beer draft refrigeration system, refrigerators, laundry facilities, lifts
  • lead and track preventative maintenance schedules using industry best practices and software tools
  • manage contracts for outsourced services (e.g., janitorial, HVAC, elevator, security, pest control)
  • conduct vendor evaluations and performance reviews, ensuring quality, cost control, and SLA adherence
  • negotiate and oversee service agreements within budgetary and strategic parameters
  • ensure compliance with building codes, health, fire and life safety regulations, ADA, OSHA, and local permitting requirements
  • act as the primary liaison with the City, fostering a cooperative relationship to ensure the building’s operations align with the terms of the ground lease, municipal regulations, and public safety standards
  • maintain documentation for all inspections, incidents, and certifications
  • lead crowd safety planning and place-of-assembly compliance in collaboration with Production and Theater Operations
  • recruit, train, and supervise a team of facilities staff and contractors/vendors to support a busy schedule of live performances and events in multiple spaces in and out of the building with a focus on inclusion, shared leadership, and growth making
  • foster a culture of safety, accountability, and excellence in service delivery
  • provide coaching, mentorship, and performance management to build leadership capacity within the team
  • partner with Theater Operations and Production teams to ensure seamless event execution and audience experience
  • coordinate building readiness for performances, rentals, and special events
  • align facility projects and scheduling with programming calendars and operational needs
  • other duties as assigned

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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