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Director B2C Marketing, Kennedy Space Center and Visitors Complex
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $104,100.00 - $140,500.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North is a renowned global hospitality and food service company with over 100 years of rich history and heritage, committed to delivering exceptional experiences to guests in iconic sports arenas, national parks, casinos, and other premier venues around the world. With a strong emphasis on team member growth and success, Delaware North operates a variety of businesses spanning food and beverage, retail, sports, gaming, and hospitality sectors. At the Kennedy Space Center Visitor Complex in Merritt Island, Florida, Delaware North has been the trusted food and retail partner since 1995, ensuring visitors enjoy unique and memorable experiences intertwined with... Show More
Job Requirements
- Bachelor’s degree in marketing, communications, business, or related field
- minimum 8 years progressive marketing leadership experience
- proven expertise in digital marketing, content strategy, social media, public relations, and event promotion
- strong budget management skills focused on ROI
- excellent communication and presentation skills
- ability to influence executive stakeholders
- flexibility to work nights, weekends, and holidays
Job Qualifications
- Bachelor’s degree in marketing, communications, business, or related field required
- master’s degree preferred
- minimum of 8 years of progressive marketing leadership experience in attractions, hospitality, entertainment, tourism, or related industries
- strong expertise in digital marketing, content strategy, social media, public relations, and event promotion
- experience managing budgets with a focus on maximizing ROI
- excellent communication and presentation skills, with the ability to influence executive stakeholders
- ability to work nights, weekends, and holidays as needed
Job Duties
- Partner with executive leadership to ensure marketing strategies directly support revenue growth, attendance goals, and long-term business priorities
- develop and oversee integrated campaigns across advertising, media, partnerships, digital, social, and content to drive visitation and strengthen brand presence
- direct public relations efforts to increase media coverage, protect brand reputation, and ensure consistent, compelling messaging in a competitive market
- lead digital initiatives across website, SEO, SEM, email, paid media, and social platforms to generate ticket sales, group bookings, and repeat visitation
- oversee content creation that builds emotional connection, inspires curiosity, and deepens brand loyalty, supported by clear analytics and ROI measurement
- lead and mentor a cross-functional marketing team while managing agencies, budget priorities, KPIs, and executive reporting to meet revenue and attendance targets
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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