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Holland America Line

Director, Alaska Transportation Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $82,800.00 - $126,300.00
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Work Schedule

Flexible
On-call
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Benefits

Cruise and Travel Privileges for you and your family
health benefits
401(k) Plan
Employee stock purchase plan
training and professional development
rewards and incentives

Job Description

Holland America Line and Princess are renowned leaders in the cruise and travel industry, known for delivering exceptional guest experiences through their comprehensive and luxurious travel offerings. Their Anchorage Regional Office plays a crucial role in managing Alaska operations, seamlessly connecting various transportation modes such as motorcoaches, railcars, and service vehicles to provide guests with smooth and enjoyable journeys integrating scenic railways, wilderness lodges, and cruise ships across the vast, scenic state of Alaska. This office is dedicated to upholding values like service excellence, performance, integrity, teamwork, consistency, and innovation in every aspect of its operations. These core values guide... Show More

Job Requirements

  • Bachelor's degree in transportation management, logistics, business administration, or related field
  • extensive experience typically 7+ years in transportation operations management preferably in a large-scale multi-modal environment
  • valid driver's license and ability to obtain required certifications for transportation operations in Alaska
  • demonstrated knowledge of transportation safety regulations and preventive maintenance standards
  • must pass a pre-employment background check
  • proven track record of leading teams in vehicle maintenance, logistics, or guest transportation services
  • experience working in challenging environments such as remote or extreme weather locations
  • strong background in implementing safety and sustainability initiatives
  • must be authorized to work in the US

Job Qualifications

  • Bachelor's degree in transportation management, logistics, business administration, or related field
  • extensive experience in transportation operations management preferably in a large-scale multi-modal environment
  • demonstrated knowledge of transportation safety regulations and preventive maintenance standards
  • proven track record of leading teams in vehicle maintenance, logistics, or guest transportation services
  • experience working in challenging environments such as remote or extreme weather locations
  • strong background in implementing safety and sustainability initiatives within transportation operations
  • ability to clearly communicate verbally and in writing with all levels of employees and management
  • demonstrated professionalism and confidentiality in all interactions and tasks
  • ability to address complex logistical challenges and real-time operational issues
  • ability to support and comply with company policies, procedures and health and safety standards

Job Duties

  • Oversee the operation and maintenance of the Alaska transportation fleet including motorcoaches, luggage trucks, service vehicles, and railcars
  • develop and implement preventive maintenance schedules and operational protocols to ensure safety, reliability, and regulatory compliance
  • lead and manage a team of technicians, motorcoach drivers, and logistics staff ensuring effective training and performance
  • coordinate logistics to optimize guest movement between ships, rail, and lodges balancing capacity and scheduling
  • drive sustainability initiatives including integration of electric and hybrid vehicles and environmental protection measures
  • respond to operational challenges, emergencies, and guest concerns providing 24/7 support as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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