Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
On-call
Benefits
Cruise and Travel Privileges for you and your family
health benefits
401(k) Plan
Employee stock purchase plan
training and professional development
rewards and incentives
Job Description
Holland America Line and Princess, two renowned cruise and travel companies, are seeking a dynamic Director of Alaska Transportation Operations for their Anchorage Regional Office. Holland America Line and Princess have built their reputations on delivering exceptional travel experiences, focusing on service excellence, performance, integrity, teamwork, consistency, and innovation. With a strong presence in the Alaska tourism market, these companies operate extensive transportation services that connect cruise ships, scenic railways, and wilderness lodges, offering guests unforgettable journeys through some of the most breathtaking landscapes in the world.
This leadership role is pivotal in managing the strategic and day-to-day transportation oper... Show More
This leadership role is pivotal in managing the strategic and day-to-day transportation oper... Show More
Job Requirements
- Bachelor’s degree in transportation management, logistics, business administration, or a related field
- Extensive experience, typically 7+ years, in transportation operations management
- Valid driver’s license and ability to obtain any required certifications for transportation operations in Alaska
- Demonstrated knowledge of transportation safety regulations and preventive maintenance standards
- Must pass a pre-employment background check
- Proven track record of leading teams in vehicle maintenance, logistics, or guest transportation services
- Experience working in challenging environments such as remote or extreme weather locations
- Strong background in implementing safety and sustainability initiatives within transportation operations
- Must be authorized to work in the US
Job Qualifications
- Bachelor’s degree in transportation management, logistics, business administration, or a related field
- Extensive experience in transportation operations management, preferably in a large-scale, multi-modal environment
- Proven track record of leading teams in vehicle maintenance, logistics, or guest transportation services
- Demonstrated knowledge of transportation safety regulations and preventive maintenance standards
- Experience working in challenging environments such as remote or extreme weather locations
- Strong background in implementing safety and sustainability initiatives within transportation operations
- Ability to clearly communicate verbally and in writing with all levels of employees and management
- Demonstrated professionalism and confidentiality
- Ability to address complex logistical challenges and real-time operational issues
- Experience leading diverse teams and managing resources and budgets
Job Duties
- Oversee the operation and maintenance of the Alaska transportation fleet, including motorcoaches, luggage trucks, service vehicles, and Ultra-dome railcars
- Develop and implement preventive maintenance schedules and operational protocols to ensure safety, reliability, and regulatory compliance
- Lead and manage a team of technicians, motorcoach drivers, and logistics staff, ensuring effective training, performance, and adherence to company standards
- Coordinate logistics to optimize guest movement between ships, rail, and lodges, balancing capacity, scheduling, and guest satisfaction
- Drive sustainability initiatives, including the integration of electric and hybrid vehicles and environmental protection measures
- Respond to operational challenges, emergencies, and guest concerns, providing 24/7 support as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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