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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $160,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Tuition Reimbursement
Employee broadband discounts
Job Description
WOW! is a leading telecommunications company dedicated to delivering innovative and reliable connectivity solutions to its customers. Established with a commitment to exceptional service, WOW! offers a comprehensive range of high-speed internet, digital TV, phone services, and more to residential and business clients across various markets. The company emphasizes a customer-centric approach, aiming to enhance the digital experience for communities while fostering a culture of inclusivity and growth among its employees. Employing cutting-edge technology and maintaining a robust infrastructure, WOW! continues to expand its footprint and improve service quality, making it a reputable choice in the competitive telecom industry.
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Job Requirements
- 7-10 years of related experience including two years of operations management or equivalent combination of education and experience
- Proficiency with MS Office software
- Experience with business or general ledger software
- Strong communication and leadership abilities
- Ability to work in an indoor office environment
- Ability to attend evening or weekend company functions and events
- Willingness to travel to other locations
- Physical ability to talk, hear, type, handle objects, reach and focus as required
- Adherence to company policies and procedures
Job Qualifications
- 7-10 years of related experience including two years of operations management or equivalent combination of education and experience
- Proficiency in MS Office software
- Experience with business or general ledger software
- Strong skills in internet, e-mail, and database software
- Ability to lead and motivate teams
- Strong financial acumen
- Excellent communication and interpersonal skills
- Ability to analyze and interpret financial and operational data
- Strategic planning and execution skills
Job Duties
- Manage day-to-day operations of the system including financial, technical, franchise relations, vehicles, customer relations, and local customer service
- Provide leadership and direction to local staff including hiring, disciplining, motivating, and assessing management performance
- Work with Senior Leadership Team to create and manage expense and capital operating budgets
- Establish strategic development and tactical execution of the business plan with Senior Director, Operations
- Review key performance indicator reports and financial statements to determine performance against objectives and revise plans accordingly
- Plan, develop, and execute financial, staffing, and public relations strategies with Senior Director, Operations
- Verify, monitor, and approve all expense and capital expenditures before submission
- Ensure adherence to accounting procedures including cash controls, accounts payable, and inventory
- Interact with public officials, government representatives, and legal entities on behalf of the company
- Implement and represent corporate policies and procedures
- Negotiate programming for local market
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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