Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,500.00 - $1.00
Benefits
employer-paid basic medical coverage
free Capital Metro bus rides
Retirement contributions
Paid vacation
Paid sick leave
Paid holidays
Career growth and professional development
Job Description
The University of Texas at Austin is a prestigious educational institution renowned for its commitment to excellence in both academics and campus services. Within its expansive campus facilities, University Housing and Dining (UHD) plays a vital role in enhancing the student living experience by providing top-notch dining and residential services. UHD is dedicated to delivering quality service while fostering a safe, welcoming, and collaborative environment for students, staff, and visitors alike. By integrating innovative dining solutions and maintaining highest standards of food safety and cleanliness, UHD continues to uphold its reputation as an exemplary service provider on the UT Austin... Show More
Job Requirements
- High school graduation or GED
- Two years of food service experience in a restaurant, commercial, or institutional facility
- One year of supervisor experience in food service or similar capacity
- Experience with operating standard kitchen equipment
- Ability to complete and maintain Food Safety Training required by University Housing and Dining
- Ability to complete and maintain University Housing and Dining cash handling training
Job Qualifications
- High school graduation or GED
- Two years of food service experience in a restaurant, commercial, or institutional facility
- One year of supervisor experience in food service or similar capacity
- Experience with operating standard kitchen equipment
- Ability to complete and maintain Food Safety Training required by University Housing and Dining
- Ability to complete and maintain University Housing and Dining cash handling training
- Relevant education and experience may be substituted as appropriate
- Culinary Degree preferred
- Four or more years of food service experience preferred
- Three or more years of supervisory experience preferred
- Experience training, coaching, and evaluating staff in a high volume/fast-paced food service environment preferred
- Experience using Microsoft Office and computer systems preferred
- Professional demeanor and ability to work with a large customer base preferred
Job Duties
- Oversee day-to-day dining room and service floor operations to ensure timely, clean, and high-quality service
- Serve as the shift lead during assigned service periods monitoring food flow, managing line setup, and resolving service-related issues in real time
- Conduct weekly inventory counts and monitor stock levels to ensure essential items are available for service
- Ensure all staff follow local, state, and UHD safety and sanitation policies reinforcing best practices in food handling and cleanliness
- Supervise full-time, part-time, and student staff working during assigned shifts fostering a respectful and collaborative team culture focused on safety, service, and accountability
- Deliver hands-on coaching and real-time feedback to support staff performance
- Participate and support recruitment efforts for dining staff in collaboration with UHD HR
- Assist with onboarding and training new team members, monitor daily attendance, and help ensure staff are prepared for each shift
- Conduct performance reviews, track training progress, and support staff development
- Set clear expectations for conduct, service, and safety, and model the standards expected from all team members
- Address performance concerns promptly and professionally issuing corrective actions when necessary in alignment with UHD HR policies
- Champion a customer-first approach by ensuring staff deliver friendly and efficient service
- Be present and engaged on the floor during service periods to interact with guests, resolve concerns, and support a welcoming dining environment
- Communicate guest feedback to management and assist in implementing service improvements
- Support themed events and special meal promotions to enhance the student dining experience
- Support clear and consistent communication across shifts by documenting shift updates, issues, and key action items
- Share information with team members and managers to maintain alignment across service periods
- Represent UHD values through respectful communication and teamwork with staff, students, and guests
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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