Job Overview
Employment Type
Full-time
Part-time
Benefits
Medical
Dental
Vision
Health FSA
Dependent care FSA
short-term disability
long term disability
Life insurance
Home and auto discount
Vendor discount program
401(k) with matching contribution
Accrued vacation
Sick
Personal time
Paid Holiday Benefit
Employee Referral Bonus
Resident referral bonus
Job Description
The Highlands on the East Side, located in Providence, RI, is a distinguished senior living community dedicated to providing exceptional residential and hospitality services to its residents. Known for its warm and inviting atmosphere, The Highlands offers a blend of comfort, care, and amenities designed to enhance the lives of seniors living in a supportive and engaging environment. The community prides itself on fostering a vibrant social atmosphere while ensuring the highest standards of service and culinary excellence. With a staff team committed to promoting an enriching lifestyle, The Highlands on the East Side strives to create a welcoming and... Show More
Job Requirements
- Less than high school education
- Minimum of 2 years dining room or restaurant wait staff experience
- Working knowledge of basic kitchen operations and food safety standards
- Strong organization and time management skills
- Ability to resolve problems of dissatisfied customers and/or employees
- Able to build positive and strong relationships with employees, coworkers and residents
- Focused and dedicated to provide excellent customer service
- Able to handle multiple jobs and priorities
- Able to delegate and hold staff accountable efficiently and respectfully
- Physically able to move at least 50 lbs without assistance
- Physically able to bend, reach, and work in small areas
- Physically able to push and pull equipment and furnishings
- Physically able to stand and to work for long periods of time
Job Qualifications
- Less than high school education
- Minimum of 2 years dining room or restaurant wait staff experience
- Working knowledge of basic kitchen operations and food safety standards
- Strong organization and time management skills
- Ability to resolve problems of dissatisfied customers and/or employees
- Able to build positive and strong relationships with employees, coworkers and residents
- Focused and dedicated to provide excellent customer service
- Able to handle multiple jobs and priorities
- Able to delegate and hold staff accountable efficiently and respectfully
Job Duties
- Provide a high level of customer service and promote a restaurant style dining atmosphere
- Work closely with the food service director to keep residents satisfied with food and dining programs
- Create a strong sense of team work and cooperation among all staff
- When applicable acquaint new residents with menus, seating, and dining options and hours
- Set tables in accordance to The Highlands on the East Side standards
- Serve residents and guest’s beverages as requested
- Review daily menu with residents and takes and delivers accurate meal orders to residents and guests
- Remove used or soiled plates, utensils, glasses, linen from the dining room as needed
- Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room
- Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction
- May perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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