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Dining Room Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

birthday PTO
Anniversary PTO
Tuition Assistance
Double pay on holidays
PTO accrual on DAY 1
Referral Bonus
free meal during shift
Loyalty Incentive
Employee Recognition Program
Discounts through Verizon and AT&T
Pay Advance Program
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
Basic term life/AD/AD&D insurance
401k
Flexible spending account

Job Description

Dial is a distinguished senior living community dedicated to enriching the lives of its residents by fostering an environment of care, respect, and happiness. Recognized for its commitment to quality service, Dial offers not only senior living accommodations but also a supportive atmosphere where residents feel valued and cared for like family. As a company, Dial is known for its team-oriented culture where employees work closely with knowledgeable seniors and develop meaningful relationships. The community emphasizes enhancing the quality of life for each resident by providing personalized services and attention to their needs, particularly in dining and social activities.
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Job Requirements

  • Experience supervising a staff of 15+ employees
  • High school graduate or GED
  • Demonstrated experience in food preparation and managing the front of house
  • Experience in volume food production within a commercial kitchen
  • Knowledge of state food-handling and kitchen regulations
  • Ability to operate kitchen and office equipment
  • Strong customer service and leadership skills
  • Ability to maintain confidentiality
  • Flexibility to work evenings and one weekend day

Job Qualifications

  • High school graduate or GED
  • Demonstrated experience in food preparation and managing the front of house
  • Experience in volume food production within a commercial kitchen
  • Experience supervising a staff of 15+ employees
  • Promote teamwork in providing services to residents
  • Knowledge of state food-handling and kitchen regulations
  • Ability to operate kitchen appliances and office equipment
  • Certificate or degree in food service is preferred
  • Enjoyment in working with older adults

Job Duties

  • Supervise and coordinate activities of dining room personnel to provide fast and courteous service to residents
  • Schedule dining reservations and arrange parties or special services for diners
  • Greet guests, escort them to tables and provide menus
  • Address and solve complaints of residents, while providing exceptional customer service
  • Oversee dining room server duties, while expediting drink and food orders in a timely fashion
  • Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service
  • Inspect dining room serving stations for neatness and cleanliness
  • Requisition table linens and other dining room supplies for tables and serving stations
  • Coordinate with Lifestyle department to ensure that center pieces for dining room tables are seasonal and holiday appropriate
  • May assist in planning menus for special events
  • Report any on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs
  • Maintain confidentiality of verbal and written information pertaining to residents, community operations and personnel
  • Other duties as assigned
  • Assist dishwasher and other team members, as needed
  • Bus tables during and after meals
  • Clear tables when residents are finished eating
  • Clean salad bar, beverage counter, ice cream parlor and bar
  • Vacuum carpet in dining room after each meal
  • Assist housekeeper and other team members as needed to sweep and mop tiled area of dining room floor
  • Dust, wash windows and maintain clean and attractive dining room area
  • Interview, hire, counsel, and discharge dining room team members, under oversight of Dining Director
  • Train dining room team members
  • Assist with scheduling work hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location