Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
Carleton-Willard Village is a well-established continuing care retirement community (CCRC) that is committed to providing high-quality residential healthcare and exceptional service to its residents. Situated in a welcoming and compassionate environment, Carleton-Willard Village offers a range of services that include independent living, assisted living, skilled nursing, and rehabilitation therapies. The community prides itself on fostering an inclusive atmosphere where residents are treated with dignity and respect by a team of dedicated professionals. As a leader in senior care, Carleton-Willard Village emphasizes quality, safety, and personal well-being to ensure that every resident enjoys their living experience to the fullest. The organization... Show More
Job Requirements
- High school diploma or equivalent
- 2 years related experience or training
- Ability to prioritize
- Good organizational and attention to detail skills
Job Qualifications
- High school diploma or equivalent
- 2 years related experience or training
- CCRC, healthcare experience preferred
- Good organizational and attention to detail skills
- ServSafe and/or alcohol training preferred
- Ability to prioritize
Job Duties
- Assists in maintaining proper staffing levels and assignments of dining staff
- Supports in the onboarding, orientation and training of dining staff
- Coordinates with nursing team, dietician, and kitchen staff regarding changes in therapeutic diets, meal choices and meal pack
- Participates in the planning, scheduling, set-up and clean-up of special events and functions
- Communicates across disciplines to ensure high service standards are met
- Performs Host/Hostess duties
- Addresses resident concerns and complaints with Dining Room Manager and Director of Dining Services and assists with providing resolution
- Follows and promotes adherence to health, safety and sanitation regulations
- Assists with department's quality assurance
- Applies "5 Star" customer service approach to all aspects of job
- Adheres to all company policies, procedures, and standards of conduct
- Reports to appropriate managers any suspected violations of policies and procedures
- Attends required in-services and training
- Performs additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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