Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $30.00
Work Schedule
Day Shifts
Benefits
Travel perks
Property benefits
Tuition Reimbursement
Paid Time Off
Paid holidays
Health Insurance
flexible spending accounts
401k match with profit share
training and education
Job Description
Blackberry Farm is a distinguished Relais & Chateaux property located in Walland, Tennessee, known for offering world-renowned hospitality, exceptional cuisine, and unique activity experiences. For nearly five decades, Blackberry Farm has built its reputation as one of the most celebrated small luxury resorts in the world, attracting guests who appreciate the highest standards of service and attention to detail. The resort spans 4,200 acres, encompassing exquisite dining rooms, main house areas, and kitchen facilities that together create a luxurious and welcoming environment. At Blackberry Farm, the team prioritizes legendary hospitality, memorable experiences, and generational sustainability, fostering a professional yet warm... Show More
Job Requirements
- High school diploma or equivalent
- Four or more years as a lead, head, or general manager operational manager in a high-volume fine dining restaurant
- Competent knowledge of wines and spirits including varietals and production methods
- High proficiency with Microsoft Office including Word, Excel, Outlook, PowerPoint, online reservation management systems, and point of sales systems
- Excellent verbal and written communication skills
- Knowledge and understanding of property management cashiering procedures
- Ability to understand basic math and comprehend budgeting issues
- Ability to exercise judgment and make decisions based on job knowledge and company goals
- Physical ability to lift up to 50 pounds
- Ability to be on feet for long periods
- Ability to safely operate company vehicles or golf carts
Job Qualifications
- Four or more years as a lead, head, or general manager operational manager in a high-volume fine dining restaurant
- Competent knowledge of wines and spirits including varietals and production methods
- High proficiency with Microsoft Office including Word, Excel, Outlook, PowerPoint, online reservation management systems, and point of sales systems
- Excellent verbal and written communication skills
- Ability to effectively communicate with guests, team members, and managers
- Knowledge and understanding of property management cashiering procedures
- Ability to understand basic math and comprehend budgeting issues
- Ability to exercise judgment and make decisions based on job knowledge and company goals
- Physical ability to lift up to 50 pounds and be on feet for long periods
- Ability to safely operate company vehicles or golf carts
- High school diploma or equivalent
Job Duties
- Oversee all aspects of daily operations including reservations management, seating arrangements, service standards, facility cleanliness and maintenance
- Manage cost of goods sold, inventories, and order supplies
- Schedule and manage labor to meet guest volume and labor budgets
- Communicate company-wide internal information to the dining room team
- Attend weekly food and beverage leadership and group meetings
- Maintain a professional and positive work environment that fosters teamwork, growth, and development
- Recruit, interview, hire, and train staff to meet and exceed service standards
- Provide leadership, mentorship, and performance feedback to team members
- Lead teams during service to uphold service standards
- Address guest feedback and experience concerns professionally and promptly
- Manage labor, alcohol, and operations budgets
- Review daily financial reports to ensure labor and revenue goals are met
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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