Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career advancement opportunities
Job Description
This opportunity is with a distinguished dining establishment renowned for its commitment to exceptional guest experiences and superior food and beverage service. As a leader in the hospitality sector, this restaurant prides itself on creating a welcoming atmosphere where guests enjoy not only high-quality cuisine but also impeccable service. With a focus on innovation and customer satisfaction, the restaurant consistently endeavors to elevate the dining experience through special events like wine maker dinners and corporate dining events, all thoughtfully organized to appeal to a diverse clientele. The establishment values teamwork, professionalism, and dedication, which are reflected in every aspect of... Show More
Job Requirements
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs
- Ensure all guests receive responsive, friendly and courteous service
- Ensure food and products are consistently prepared per recipes and standards
- Achieve company objectives in sales, service, quality, facility appearance, and sanitation through training and positive work environment
- Control cash and receipts with adherence to policies
- Fill in as needed to maintain service standards and operational efficiency
- Prepare required paperwork timely
- Maintain equipment and follow preventative maintenance
- Receive products correctly per policies
- Schedule labor to meet business and cost objectives
- Administer corrective action for policy violations
- Comply with all health, safety, and labor regulations
- Participate in marketing and promotion activities
- Work M.O.D. shifts
- Complete payroll input and report at month-end meetings
- Maintain employee files with proper documentation
- Manage staffing including recruitment, initial and ongoing training, motivation, appearance standards, scheduling, and evaluations
- Monitor and control serviceware and linen usage
- Develop employee evaluation programs
- Schedule side work to maintain dining and storage areas
- Ensure food server motivation and compliance
- Conduct incentive contests
- Manage POS and customer incentive programs
- Coordinate take-out dining programs
- Maintain dining room furniture, fixtures, and bathrooms and report repair/replacement needs
Job Qualifications
- Be at least 21 years of age
- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
- Have knowledge of service, food and beverage operations, involving at least three years of front-of-the-house or assistant management experience
- Possess excellent basic math skills
- Ability to operate a cash register or POS system
- Able to work in standing position for up to 5 hours
- Able to reach, bend, stoop, and lift up to 50 pounds
- Have stamina to work 50 to 60 hours per week
Job Duties
- Have overall responsibility for dining room operations including staffing, training, cleanliness, maintenance, supplies, ordering, and service area organization
- Organize and develop special in-house promotions such as wine maker dinners and corporate dining events
- Coordinate with beverage manager to ensure optimal sales and efficiency of beverage products
- Maintain all food-related menus and POS system
- Oversee and coordinate day-to-day operations to meet objectives in sales, costs, employee retention, guest service, food quality, cleanliness, and sanitation
- Train and lead staff to achieve company goals
- Control cash and other receipts by adhering to cash handling procedures
- Fill in where needed to ensure guest service standards and efficient operations
- Prepare required paperwork including forms and schedules timely
- Inspect and maintain all equipment and follow preventative maintenance programs
- Ensure proper receipt of products and compliance with receiving policies
- Schedule labor according to business needs to meet labor cost objectives
- Enforce company policies and administer corrective actions
- Comply with all health, safety, and labor regulations
- Implement restaurant marketing, advertising, and promotional campaigns
- Work M.O.D. shifts as scheduled
- Complete payroll input and report efficiency
- Maintain employee files and proper documentation
- Manage personnel including recruiting, training, motivating, ensuring appearance standards, scheduling, and evaluations
- Monitor serviceware and linen usage and order as needed
- Develop and monitor employee evaluation programs
- Devise side work schedules for dining room and work areas
- Ensure sales motivation and compliance of food servers
- Conduct incentive contests
- Maintain POS system and customer incentive programs
- Coordinate take-out dining programs
- Maintain dining room furniture, fixtures, and bathrooms and notify management of repair needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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