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Job Overview
Compensation
Hourly
Range $13.50 - $21.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Aramark is a global leader in food and facilities management services, proudly serving millions of guests every day across 15 countries. Rooted deeply in service and united by a strong sense of purpose, Aramark strives to foster a working environment that encourages great achievements not only for their partners and communities but also for their employees and the planet. The company values inclusivity, ensuring all employees enjoy equal employment opportunities without discrimination based on race, color, religion, national origin, age, sex, gender, disability, and other legally protected characteristics. Aramark believes in empowering its workforce by providing a platform that nurtures... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or call centers preferred
- Basic knowledge of therapeutic diets helpful
- Fluency in English required
- Ability to work in a fast-paced call center environment
- Proficient in using computer software and telephone systems
- Strong communication and interpersonal skills
- Ability to maintain patient confidentiality
- Must be able to handle stress and adapt to changing priorities
Job Qualifications
- Previous customer service and/or call center experience preferred
- Experience in food service, as a dietary clerk, or in a related field preferred
- Communicate fluently in English, bilingual or multilingual a plus
- Ability to stay calm under pressure
- Comfortable with technology including web-based software, keyboard, and telephone headset
- Typical typing speed of 35 - 45 wpm
- Flexible and adaptable to change
Job Duties
- Function comfortably in a fast-paced, performance-based call center environment
- Maintain friendly, efficient, positive customer service demeanor
- Adapt to customer needs
- Answer phones, take menu orders, and handle patient meal-related inquiries
- Use software to record patient orders
- Maintain general knowledge of therapeutic diets
- Collaborate with doctors, nurses, and Food & Nutrition team to ensure accurate patient nutrition
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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