Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Aramark is a globally recognized leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. The company is deeply rooted in a mission of service, uniting employees by a shared purpose to deliver exceptional experiences to clients and communities while striving to make a positive impact on the environment. Aramark fosters a welcoming and inclusive workplace where equal employment opportunity is a fundamental value, ensuring that every employee can participate fully without discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, or other protected characteristics. Known for its... Show More
Job Requirements
- Education level not specified
- Previous customer service or call center experience preferred
- Experience in food service or a related field preferred
- Fluent English communication skills required
- Ability to remain calm under pressure
- Comfortable with technology use including software, keyboard, and telephone equipment
- Typing speed of 35 to 45 words per minute preferred
- Flexibility and adaptability to changing job duties
Job Qualifications
- Previous customer service and/or call center experience preferred
- Experience in food service, as a dietary clerk, or in a related field preferred
- Ability to communicate fluently in English, bilingual or multilingual a plus
- Ability to stay calm under pressure
- Comfortable using technology including web-based software, keyboard, and telephone headset for the majority of shift
- Typing speed of 35 - 45 wpm
- Must be flexible and adaptable to change
Job Duties
- Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained
- Maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
- Adapt to customer needs
- Answer phones, take menu orders, answer questions, or appropriately direct calls related to patient meal or nutritional needs
- Use software to record patient orders
- Maintain general knowledge of therapeutic diets to ensure accurate meal order processing
- Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
- Maintain privacy, safety, and dignity of each customer by observing client confidentiality and adhering to safety and sanitation standards
- Maintain compliance with company standards of operation and business conduct policy
- Keep all records and reports to ensure compliance with local, state, and federal regulations and codes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter