
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Aramark is a global leader in providing food services, facilities management, and uniform services to various industries including healthcare, education, and business sectors. With operations spanning 15 countries, Aramark proudly serves millions of guests every day. The company is deeply rooted in service and united by a mission to do great things for its employees, partners, communities, and the planet. Aramark fosters an inclusive work environment where equal employment opportunity is a core value, ensuring a culture free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, and other legally protected characteristics.
Aramark believes ... Show More
Aramark believes ... Show More
Job Requirements
- high school diploma or equivalent
- previous customer service experience preferred
- basic knowledge of therapeutic diets preferred
- ability to communicate effectively in English
- proficiency with computer systems and telephone equipment
- strong interpersonal and organizational skills
- ability to work in a fast-paced environment
- must be adaptable and flexible to changes
Job Qualifications
- previous customer service and/or call center experience preferred
- experience in food service, as a dietary clerk, or in a related field preferred
- fluency in English required, bilingual or multilingual a plus
- ability to stay calm under pressure
- comfort with using technology including web-based software, keyboard, and telephone headset
- typical typing speed of 35-45 wpm
- flexibility and adaptability to change
Job Duties
- function comfortably in a fast-paced call center environment where every call is recorded and assessed to ensure performance levels are maintained
- maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
- adapt to customer needs
- answer phones, take menu orders, and respond to patient questions regarding meal or nutritional needs
- use software to record patient orders accurately
- maintain knowledge of therapeutic diets to ensure proper processing of meal orders
- collaborate with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
- maintain patient privacy, safety, and dignity by adhering to confidentiality and safety standards
- comply with Aramark's standards of operation and business conduct policy
- maintain records and reports to ensure regulatory compliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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