Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark is a leading provider of food services, facilities management, and uniform services, serving millions of guests daily across 15 countries worldwide. The company is deeply rooted in service and united by its mission to do great things for employees, partners, communities, and the planet. With a global footprint and a strong commitment to diversity, equity, and inclusion, Aramark offers a career environment designed to nurture talent, fuel passion, and empower professional growth. Employees benefit from comprehensive programs that support both personal and professional development in a workplace that strives for excellence and innovation in every service it delivers.
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Job Requirements
- High school diploma or equivalent preferred
- Previous customer service or call center experience preferred
- Experience in food service or dietary setting preferred
- Proficiency in English communication
- Ability to maintain calm under pressure
- Comfortable with technology and typing
- Flexible and adaptable to changing work demands
Job Qualifications
- Previous customer service and/or call center experience preferred
- Experience in food service, dietary clerk, or related field preferred
- Ability to communicate fluently in English
- Bilingual or multilingual a plus
- Ability to stay calm under pressure
- Comfortable using technology including web-based software, keyboard, and telephone headset
- Typical typing speed of 35 - 45 wpm
- Must be flexible and adaptable to change
Job Duties
- Function comfortably in a fast-paced, performance-based call center environment
- Maintain friendly, efficient, positive customer service demeanor
- Adapt to customer needs
- Answer phones, take menu orders, answer questions or direct calls related to patient meal or nutritional needs
- Use software to record patient orders
- Maintain general knowledge of therapeutic diets to ensure meal orders are accurate
- Work closely with doctors, nurses, and the Food & Nutrition team
- Observe client confidentiality and adhere to safety and sanitation standards
- Maintain compliance with ARAMARK's standards and Business Conduct Policy
- Maintain records and reports for regulatory compliance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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