Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests across 15 countries. The company is deeply rooted in service and united by a strong purpose to make a positive impact on its employees, partners, communities, and the planet. Aramark believes in equal employment opportunity and fosters an inclusive workplace free from discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other legally protected characteristic. Their mission highlights dedication to service excellence, sustainability, and community... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or related field preferred
- ability to communicate fluently in English
- proficiency in using web-based software and call center technology
- ability to remain calm under pressure
- willingness to adapt to changing work demands
- ability to maintain confidentiality and follow safety and sanitation standards
- legal eligibility to work
- ability to type at 35-45 wpm
Job Qualifications
- previous customer service and/or call center experience preferred
- experience in food service, dietary clerk, or related field preferred
- ability to communicate fluently in English
- bilingual or multilingual a plus
- ability to stay calm under pressure
- comfort with technology including web-based software, keyboard, and telephone headset
- typical typing speed of 35-45 wpm
- flexibility and adaptability to change
Job Duties
- function comfortably in a fast-paced call center environment where every call is recorded and assessed
- maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
- adapt to customer needs
- answer phones, take menu orders, answer questions or direct calls related to meal or nutritional needs
- use software to record patient orders
- maintain general knowledge of therapeutic diets to ensure accurate meal processing
- work closely with doctors, nurses, and the Food & Nutrition team to ensure patient nutrition
- maintain privacy, safety, and dignity by observing client confidentiality and safety standards
- maintain compliance with Aramark's standards of operation and business conduct policy
- keep records and reports for compliance with regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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