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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Job Description
Aramark is a leading global provider specializing in food services, facilities management, and uniform services. Serving millions of guests daily across 15 countries, Aramark prides itself on its commitment to delivering excellent service through a workforce united by purpose and driven by passion. The company places strong emphasis on inclusivity and equal employment opportunity, fostering a diverse work environment that champions respect and empowerment for all employees regardless of race, color, religion, national origin, age, gender, disability, or any other legally protected status. With its dedication to the communities it serves and sustainability efforts for the planet, Aramark is recognized... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service or call center experience preferred
- Experience in food service or dietary field preferred
- Fluent in English
- Ability to use web-based software and technology comfortably
- Ability to maintain calm in high-pressure situations
- Flexibility in job duties and schedule
- Commitment to confidentiality and patient privacy
- Adherence to safety and sanitation standards
Job Qualifications
- Previous customer service and/or call center experience preferred
- Experience in food service, dietary clerk, or related field preferred
- Fluent communication in English required
- Bilingual or multilingual a plus
- Ability to stay calm under pressure
- Comfortable with technology including web-based software, keyboard, and telephone headset
- Typical typing speed of 35-45 words per minute
- Ability to be flexible and adaptable to change
Job Duties
- Function comfortably in a fast-paced, performance-based call center environment
- Maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
- Adapt to customer needs
- Answer phones and take menu orders related to patient meals
- Use software to record patient orders accurately
- Maintain general knowledge of therapeutic diets
- Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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