Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark is a global leader in food services, facilities management, and uniform services. Serving millions of guests daily across 15 countries, Aramark prides itself on its dedication to service excellence and its mission-driven approach to making a positive impact on its partners, communities, and the planet. Rooted in service and united by purpose, Aramark offers diverse career opportunities that foster talent development, professional growth, and a supportive work environment where employees are empowered to succeed. The company embraces equal employment opportunity and promotes an inclusive culture without discrimination based on race, color, religion, national origin, age, sex, gender identity, disability,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or call center environment preferred
- Knowledge or experience in food service or dietary services preferred
- Fluent communication skills in English
- Ability to use computer software and telephone headset throughout the shift
- Ability to remain calm and professional under pressure
- Flexibility to adapt to changing job duties and schedules
Job Qualifications
- Previous customer service and/or call center experience preferred
- Experience in food service, as a dietary clerk, or in a related field preferred
- Fluent in English
- Bilingual or multilingual a plus
- Ability to stay calm under pressure
- Comfortable using technology including web-based software, keyboard, and telephone headset
- Typical typing speed of 35-45 wpm
- Flexible and adaptable to change
Job Duties
- Function comfortably in a fast-paced, performance-based call center environment
- Maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
- Adapt to customer needs
- Handle patient customer service functions including answering phones, taking menu orders, and directing calls appropriately
- Use software to record patient orders
- Maintain general knowledge of therapeutic diets to ensure accurate meal processing
- Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
- Maintain privacy, safety, and dignity of each customer by observing confidentiality and safety standards
- Adhere to Aramark's standards of operation and business conduct policy
- Maintain all records and reports for compliance with regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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