Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. The company is deeply rooted in service and united by a strong purpose to make a positive impact on employees, partners, communities, and the planet. Aramark's commitment to creating a diverse and inclusive workplace ensures equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, disability, or other protected characteristics. With a focus on developing careers, Aramark offers employees opportunities to grow their talents, fuel their passions, and reach their full potential... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work weekend shifts including Saturdays and Sundays
- Basic computer skills including typing and familiarity with web-based software
- Strong communication skills in English
- Ability to remain calm under pressure
- Previous experience in customer service or food service preferred
- Flexibility to adapt to changing job duties and schedules
Job Qualifications
- Previous customer service and/or call center experience preferred
- Experience in food service, as a dietary clerk, or in a related field preferred
- Needs to communicate fluently in the English language, bilingual or multilingual a plus
- Ability to stay calm under pressure
- Comfort with using technology including web-based software, keyboard, and telephone headset for majority of shift
- Typical typing of 35-45 wpm
- Must be flexible and adaptable to change
Job Duties
- Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed
- Maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
- Adaptable to customer needs
- Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
- Use software to record patient orders
- Maintain general knowledge of therapeutic diets to ensure meal orders are processed accurately
- Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
- Maintain the privacy, safety, and dignity of each customer by observing client confidentiality and adhering to safety and sanitation standards
- Maintain compliance with Aramark's standards of operation and business conduct policy at all times
- Maintain all records and reports to ensure compliance with local, state, and federal regulations and codes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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