Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
employee discount
Job Description
Houston Methodist Sugar Land Hospital is a distinguished healthcare provider committed to delivering exceptional medical care following the Houston Methodist standard of unparalleled quality, safety, service, and innovation. Serving Fort Bend County and surrounding areas, this hospital is renowned for offering access to the latest and most innovative treatments across multiple specialties. These specialties include comprehensive cancer care, advanced neuroscience and spine care, orthopedics and sports medicine, heart and vascular care, women’s services, a state-of-the-art childbirth center with a level III NICU, bariatric and digestive care, and advanced imaging services. With a patient-centered focus, Houston Methodist Sugar Land Hospital prioritizes... Show More
Job Requirements
- High school diploma or equivalent education
- One year experience in customer service, diet office, dietetic field, or call center preferred
- Food Handlers Permit accredited by Texas Department of State Health Services or American National Standards Institute
- Demonstrates skills and competencies through ongoing assessments and evaluations
- Proficient in English with strong communication skills
- Ability to multitask, maintain accurate records, and handle complaints
- Skilled in problem-solving and productivity improvement
- Competent in standard software applications and departmental software system
- Ability to work independently and listen well
- Ability to adapt to changing environments and use good judgment in decision-making
Job Qualifications
- High school diploma or equivalent education
- One year experience in customer service, diet office, dietetic field, or call center preferred
- Food Handlers Permit accredited by Texas Department of State Health Services or American National Standards Institute
- Proficiency in English speaking, reading, and writing
- Strong communication and customer service skills
- Ability to handle multiple tasks and maintain accurate records
- Competency in software applications such as Outlook and Excel
- Ability to work independently with limited supervision
- Active listening and problem-solving skills
- Ability to adapt to changing work environments
Job Duties
- Perform customer-oriented activities related to obtaining room service orders
- Enter meal selections via departmental computerized software
- Take diet orders from patients and explain diets and food choices
- Assist with patient tray assembly
- Organize menus by unit and supplement menus for unplaced meals
- Calculate, deliver, and track nutrition products to patient bedside or care units
- Follow all department policies and comply with local food ordinances
- Communicate with dietitians, patients, family members, and nursing staff for order clarification
- Resolve patient dining service issues and complaints
- Maintain accurate records and complete monthly reporting
- Inventory and manage nutrition product supplies
- Promote teamwork and contribute to improving department engagement and patient satisfaction scores
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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