City of Glendale, AZ logo

City of Glendale, AZ

Destination Development - Sports & Events Manager

Peoria, AZ, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $63,108.00 - $94,662.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Retirement Plan
Paid Time Off
holiday leave
Vacation leave
sick leave
Employee assistance program

Job Description

The City of Glendale is recognized as a world-class sports, entertainment, and visitor destination undergoing rapid economic growth and development. Located in Arizona, Glendale offers a vibrant community that blends cultural richness, dynamic business environments, and recreational opportunities. The city's Economic Development Department plays a pivotal role in sustaining this growth by attracting new investments, supporting existing businesses, and enhancing the overall quality of life for residents and visitors alike. This department is instrumental in identifying new market opportunities, facilitating strategic site selections, and fostering collaborations with both public and private stakeholders to reinforce Glendale’s local economy.

Within the Economi... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience
  • minimum of three years’ experience in sports event management, destination marketing, or related field
  • valid driver’s license and ability to operate a city vehicle
  • ability to travel frequently
  • strong organizational skills and attention to detail
  • proficiency in Microsoft Office suite and CRM software
  • excellent written and verbal communication skills
  • ability to work independently and collaboratively
  • familiarity with economic development principles
  • commitment to providing exceptional customer service

Job Qualifications

  • Bachelor’s degree in sports management, business administration, marketing, or a related field
  • experience in sports and event management or destination marketing
  • strong sales and negotiation skills
  • excellent interpersonal and communication abilities
  • proficiency with customer relationship management (CRM) systems
  • experience in organizing tours and site visits
  • ability to prepare detailed business plans and economic impact reports
  • knowledge of marketing strategies including digital and social media
  • ability to travel extensively locally, regionally, nationally, and internationally
  • proven ability to build partnerships with diverse stakeholders
  • commitment to customer service and community engagement

Job Duties

  • Develops and implements sports and event sales strategies and activities to promote Glendale and the region as a premier sports and entertainment destination
  • generates and attracts quality leads for Glendale hotels, sports venues, and tourism-related businesses to increase revenues and economic impact
  • plans, executes, and implements sales efforts for the city at local, regional, national, and international sports trade shows, sales missions, and industry events
  • coordinates stakeholder partnerships, appointments, trip reports, and follow-up
  • builds relationships with local, regional, national, and international sports and tourism professionals to attract tournaments, signature events, and fan experiences in partnership with hospitality and tourism organizations
  • organizes and leads familiarization tours and site visits of Glendale for sports organizers and event planners, including creating itineraries, securing hotel, dining, and venue accommodations
  • administers the Tourism Investment Fund and supports related grant or funding processes
  • generates sports sales reports, business plans, and economic impact data in a clear, organized, and concise manner
  • provides content for social media and digital platforms to promote sports, tournaments, and events
  • responds to marketing and advertising requests from vendors, sports organizations, and potential partners
  • coordinates and facilitates activities associated with digital and print advertisements, sponsorships, and marketing collateral
  • maintains lead and client data utilizing a computerized customer relationship management (CRM) system
  • assists sports clients and event planners with logistics, communications, and city service coordination
  • assists with the operation of the Glendale Visitor Center as needed
  • maintains regular and reliable attendance
  • demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity
  • participates in public relations, media opportunities, and publicity functions to promote Glendale, its sports industry, and its event assets
  • develops and maintains promotional relationships with sports commissions, event rights holders, and hospitality partners
  • facilitates and maintains the stakeholder membership program
  • operates a city vehicle for business-related travel
  • performs other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: