City of Glendale, AZ logo

City of Glendale, AZ

Destination Development - Sports & Events Manager

Buckeye, AZ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $63,108.00 - $94,662.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Vacation leave
holiday leave
sick leave
Paid Time Off

Job Description

The City of Glendale is a dynamic and rapidly growing city recognized as a world-class sports, entertainment, and visitor destination. Known for its vibrant community, thriving economy, and diverse attractions, Glendale plays a pivotal role in the region's economic development. The city's Economic Development Department is committed to supporting this growth by attracting new investments, assisting existing businesses, and enhancing the overall quality of life for residents and visitors alike. This department focuses on leveraging sports, entertainment, and hospitality sectors as key drivers of economic activity, job creation, and community enrichment.

Within this thriving framework, the Economic Development Depart... Show More

Job Requirements

  • Must possess a valid Arizona driver's license and maintain an acceptable driving record
  • Requires the use of City vehicles on City business
  • Must be able to work irregular hours, including evenings and weekends
  • Bilingual (English/Spanish) skills preferred
  • This position is classified as safety-sensitive and subject to pre-employment drug/alcohol testing and compliance with the City of Glendale Substance Abuse Policy

Job Qualifications

  • Bachelor's degree in sports management, tourism, business administration, marketing, or a related field
  • Three years of experience in sports event sales, tourism, or hospitality/event sales
  • Knowledge of principles and practices of sports tourism, event sales, and destination marketing
  • Knowledge of development of sports/event sales strategies and analysis of trends, demographics, and forecasts
  • Knowledge of budgeting and reporting methods relevant to sports and event sales
  • Ability to effectively promote Glendale as a sports and events destination
  • Ability to prepare clear, concise reports and presentations for varied audiences
  • Ability to analyze market data and event impacts to inform strategy
  • Ability to communicate clearly and professionally, both orally and in writing
  • Ability to build and maintain strong partnerships with stakeholders across sports, tourism, and hospitality industries
  • Ability to operate computers and software including Microsoft Office and CRM systems
  • Ability to learn job-related material through training and on-the-job instruction
  • Ability to safely operate City vehicles

Job Duties

  • Develops and implements sports and event sales strategies and activities to promote Glendale and the region as a premier sports and entertainment destination
  • Generates and attracts quality leads for Glendale hotels, sports venues, and tourism-related businesses to increase revenues and economic impact
  • Plans, executes, and implements sales efforts for the City at local, regional, national, and international sports trade shows, sales missions, and industry events
  • Coordinates stakeholder partnerships, appointments, trip reports, and follow-up
  • Builds relationships with local, regional, national, and international sports and tourism professionals to attract tournaments, signature events, and fan experiences in partnership with hospitality and tourism organizations
  • Organizes and leads familiarization tours and site visits of Glendale for sports organizers and event planners, including creating itineraries, securing hotel, dining, and venue accommodations
  • Administers the Tourism Investment Fund and supports related grant or funding processes
  • Generates sports sales reports, business plans, and economic impact data in a clear, organized, and concise manner
  • Provides content for social media and digital platforms to promote sports, tournaments, and events
  • Responds to marketing and advertising requests from vendors, sports organizations, and potential partners
  • Coordinates and facilitates activities associated with digital and print advertisements, sponsorships, and marketing collateral
  • Maintains lead and client data utilizing a computerized customer relationship management (CRM) system
  • Assists sports clients and event planners with logistics, communications, and City service coordination
  • Assists with the operation of the Glendale Visitor Center as needed
  • Maintains regular and reliable attendance
  • Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity
  • Participates in public relations, media opportunities, and publicity functions to promote Glendale, its sports industry, and its event assets
  • Develops and maintains promotional relationships with sports commissions, event rights holders, and hospitality partners
  • Facilitates and maintains the stakeholder membership program
  • Operates a City vehicle for business-related travel
  • Performs other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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