Destination Development - Meetings & Conventions Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,108.00 - $94,662.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
holiday leave
Vacation leave
sick leave
Job Description
The City of Glendale is recognized as a world-class sports, entertainment, and visitor destination undergoing rapid economic growth and development. Situated in the heart of Arizona, Glendale is known for its vibrant community, cultural richness, and thriving local economy. The city boasts dynamic attractions including major sports complexes, entertainment venues, and an expanding hospitality sector that continuously attracts visitors from across the nation and beyond. The City of Glendale is committed to fostering an environment conducive to business growth and tourism, making it a premier destination for visitors, investors, and residents alike.
The Economic Development Department plays a pi... Show More
The Economic Development Department plays a pi... Show More
Job Requirements
- Bachelor's degree in marketing, business administration, hospitality management or related field
- minimum of three years of experience in tourism, convention sales, or event management
- strong verbal and written communication skills
- proficiency with CRM software
- ability to travel locally, nationally, and internationally
- valid driver's license
- ability to work flexible hours including evenings and weekends
- ability to operate city vehicles safely
- strong attention to detail
- excellent organizational and multitasking skills
Job Qualifications
- Bachelor's degree in marketing, business administration, hospitality management or a related field
- experience in tourism development, convention sales, or event management
- strong communication and interpersonal skills
- ability to develop and implement sales and marketing strategies
- proficiency with customer relationship management (CRM) systems
- experience in coordinating and attending trade shows and conferences
- knowledge of the hospitality and tourism industry
- ability to build and maintain professional relationships with diverse stakeholders
- strong organizational and reporting skills
- ability to work independently and as part of a team
- valid driver's license and ability to operate a city vehicle
Job Duties
- Develops and implements specific tourism sales strategies and activities to promote Glendale and the region as a conference and tourism destination
- generates and attracts quality leads for Glendale hotels and tourism-related businesses to increase revenues for the city and region
- plans, executes and implements sales efforts for the City at local, regional, national and international meetings, conferences, sales missions and trade shows
- coordinates stakeholder partnerships, setting appointments, creating trip reports and following up on leads
- builds relationships with local, regional, national and international travel and tourism professionals and attracts and supports conventions and conferences through coordination with local and regional hospitality and tourism organizations
- organizes and leads familiarization tours of Glendale for local, national and international tourism groups and professionals including the creation of customized itineraries, organizing events and securing hotel, dining and meeting accommodations
- administers the Tourism Grants Program
- generates national sales, business plans and economic impact reports in a clear, organized and concise manner
- provides content for social media and digital efforts to promote conference, meeting, event and travel/trade opportunities
- fields marketing and advertising requests from existing and prospective vendors
- coordinates and facilitates activities associated with digital and print advertisements and marketing collateral
- maintains data utilizing a computerized customer relationship management system
- assists clients and event managers with planning events
- assists with the operation of the Glendale Visitor Center
- maintains regular and reliable attendance
- demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity
- participates in public relations and publicity functions for the Convention and Visitors Bureau, the city and valley-wide special events
- develops and maintains promotional relationships with agencies in the tourism and hospitality industry
- facilitates and maintains membership program
- operates a City vehicle
- performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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