Desktop Site Event Coordinator (Spectrum Center, San Diego, CA)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $32.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Flexible work schedules
Tuition Assistance
Job Description
National University is a prominent institution dedicated to providing innovative and accessible higher education to a diverse student population. Established with a mission to meet the global demands of 21st-century education, National University serves over 45,000 students with the support of more than 4,500 faculty and staff members. The university prides itself on creating a supportive academic and work environment that encourages the development of interests and talents, promoting a strong sense of community among students, faculty, and staff. With programs offered both online and across many campus locations, National University is a leader in educational solutions tailored to adult... Show More
Job Requirements
- Associate degree in computers or related field preferred
- Four years of relevant experience in A/V and event management or equivalent combination of education and experience
- Experience in higher education preferred
- Experience working in a technology-driven enterprise preferred
- Strong working knowledge of A/V systems within a higher education environment
- Proficient in Microsoft Office Suite and collaboration platforms
- Advanced understanding of Microsoft Windows and Apple macOS/iOS operating systems
- Strong understanding of A/V technologies Web/Video conferencing platforms and troubleshooting best practices
- Excellent interpersonal and communication skills
- Results-driven with a proven ability to set and achieve measurable goals
- Demonstrated capability in problem identification research analysis and resolution
- Ability to work independently and collaboratively
Job Qualifications
- Associate degree in computers or related field preferred
- Four years of relevant experience in A/V and event management or equivalent combination of education and experience
- Experience in higher education preferred
- Experience working in a technology-driven enterprise preferred
- Strong working knowledge of A/V systems within a higher education environment
- Proficient in Microsoft Office Suite and collaboration platforms
- Advanced understanding of Microsoft Windows and Apple macOS/iOS operating systems
- Strong understanding of A/V technologies Web/Video conferencing platforms and troubleshooting best practices
- Excellent interpersonal and communication skills
- Results-driven with a proven ability to set and achieve measurable goals
- Demonstrated capability in problem identification research analysis and resolution
- Ability to work independently and collaboratively while fostering a positive culture in a fast-paced environment with shifting priorities
Job Duties
- Oversees and manages event support operations including communication with stakeholders delegation workload and assignments to peer members of Desktop Support Team and coordination across multiple departments
- Leads and supervises Desktop Support Team members in providing comprehensive A/V and event support at all university locations
- Provides strategic direction and oversight for intermediate and advanced event support ensuring successful execution and client satisfaction
- Maintains updates and configures A/V systems and equipment across all facilities coordinating with peer members of Desktop Support Team to ensure reliability and performance
- Monitors and manages event support tickets ensuring timely resolution and accountability among assigned staff
- Responds to calls emails and tickets related to event support escalating or delegating as appropriate
- Analyzes diagnoses and resolves A/V issues efficiently to minimize downtime
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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