Desktop Site Event Coordinator (Spectrum Center, San Diego, CA)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $32.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Tuition Reimbursement
wellness programs
Job Description
National University is a prominent institution dedicated to providing accessible, high-quality education to a diverse student population. With a commitment to meeting the global education demands of the 21st century, National University offers innovative programs both online and at various campus locations. The university serves over 45,000 students and employs more than 4,500 faculty and staff, fostering an inclusive academic and work environment where students, faculty, and staff can thrive. National University is especially focused on supporting adult learners and working professionals by developing flexible educational solutions that accommodate their unique needs. The institution prides itself on cultivating a strong... Show More
Job Requirements
- associate degree in computers or related field preferred
- four years of relevant experience in A/V and event management or equivalent combination of education and experience
- experience in higher education preferred
- experience working in a technology-driven enterprise preferred
- accepts personal and professional responsibility for outcomes
- demonstrates transparency and professionalism
- encourages creative problem-solving and implements improved A/V processes
- ability to work independently and collaboratively
- strong interpersonal and communication skills
- able to manage multiple projects in a dynamic environment
Job Qualifications
- associate degree in computers or related field preferred
- four years of relevant experience in A/V and event management or equivalent combination of education and experience
- experience in higher education preferred
- experience working in a technology-driven enterprise preferred
- strong working knowledge of A/V systems within higher education
- proficient in Microsoft Office Suite and collaboration platforms
- advanced understanding of Microsoft Windows and Apple operating systems
- excellent interpersonal and communication skills
- results-driven with ability to set and achieve measurable goals
- demonstrated capability in problem identification, research, analysis, and resolution
Job Duties
- Oversees and manages event support operations including communication with stakeholders and coordination across departments
- leads and supervises Desktop Support Team members providing A/V and event support
- provides strategic direction for intermediate and advanced event support ensuring client satisfaction
- maintains, updates, and configures A/V systems and equipment
- monitors and manages event support tickets ensuring timely resolution
- responds to calls, emails, and tickets related to event support escalating or delegating as appropriate
- analyzes, diagnoses, and resolves A/V issues efficiently to minimize downtime
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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