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Desk Clerk - Shasta Hotel

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision care
Paid vacation
Paid sick leave
flexible spending accounts
Life insurance
long term disability insurance
Employee assistance program
Commuter Benefits
wellness reimbursement
401(k) retirement plan

Job Description

The John Stewart Company is a distinguished full-service housing management, development, and consulting organization that has been committed to the affordable housing sector since its founding in 1978. With over four decades of industry experience, the company has built a reputation for delivering top-quality service while focusing on the needs and well-being of its residents and employees. The company operates with a strong foundation of professionalism, compassion, integrity, and respect, which guides all aspects of their business operations. As a leader in the affordable housing industry, The John Stewart Company strives to enrich lives by providing safe, affordable, and well-managed... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a customer service or administrative role preferred
  • Strong communication skills
  • Ability to work flexible hours including evenings and weekends
  • Must be able to handle multiple tasks and maintain composure under pressure
  • Basic computer skills
  • Background check and TB test clearance if applicable

Job Qualifications

  • Experience working with people of various cultural backgrounds, especially those with special needs
  • Must have a valid driver license
  • Knowledge of federal, state and local laws and fair housing guidelines
  • Ability to read, understand and communicate fluently in English
  • Good sense of awareness, urgency and problem-solving skills

Job Duties

  • Answer telephones, direct calls, take messages and make emergency calls when situations arise
  • Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms and other duties assigned by management
  • Inform visitors of visitor policy, check visitor ID and sign visitors in and out of the building
  • Complete incident reports to record unusual building activity
  • Distribute resident mail on daily basis
  • Fill in as requested when other desk clerks are absent
  • Follow Exposure Control Protocol for blood borne pathogens and participate in annual tuberculosis testing if required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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