Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Life insurance
Employee Discounts
Job Description
The Edgewater is a distinguished and historic luxury hotel located in the heart of downtown Madison, Wisconsin. Nestled right on the scenic water's edge of Lake Mendota, it provides an unparalleled experience for visitors and locals alike. The hotel proudly offers 202 rooms, showcasing a blend of historic charm and modern amenities. Positioned next door to the University of Wisconsin-Madison and within walking distance of the Capitol Square and downtown area, The Edgewater is the ideal destination for travelers looking for comfort, elegance, and convenience. As a cornerstone of Madison's hospitality scene, The Edgewater caters to a diverse clientele that... Show More
Job Requirements
- Previous guest service experience
- physical ability to carry out job duties
- caring and positive attitude
- team-oriented mindset
- excellent customer service skills
- flexible availability for weekends and holidays
Job Qualifications
- Previous guest service experience
- hospitality experience preferred
- excellent customer service and communication skills
- ability to work flexible schedules including weekends and holidays
- strong attention to detail
- team-oriented attitude
- positive and caring mindset
Job Duties
- Ensure a seamless check-in and check-out process
- provide outstanding customer service with a welcoming and professional demeanor
- assist guests with questions, requests, and recommendations about local dining and entertainment
- maintain accurate guest information and reservation details
- handle guest concerns and resolve issues promptly
- collaborate with other hotel departments to enhance guest experiences
- adhere to hotel policies and standards for safety and service
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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