Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.05 - $22.25
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
long-term disability
Employee assistance program
Retirement plan options
Paid vacation
sick leave
Floating holiday
Campus holidays
Bonus holidays
education benefits
Access to university facilities
Job Description
University of Puget Sound is a prestigious selective national liberal arts college located in Tacoma, Washington. Drawing approximately 2,600 students from 48 states and 20 countries, Puget Sound is recognized for its rigorous academics, commitment to student engagement, and inclusive campus community. The University boasts a low student-faculty ratio, enabling highly personalized attention and connection with professors. With more than 1,200 courses offered each year across over 40 disciplines, including graduate programs in occupational and physical therapy and education, Puget Sound remains a hub for academic excellence. It is notably the only nationally ranked independent undergraduate liberal arts college in... Show More
Job Requirements
- High school diploma or equivalent
- One year of related experience including supervisory or lead responsibilities in a high volume restaurant style environment
- Or an equivalent combination of education, training and experience
- Must be authorized to work in the United States on a full-time basis
- Must be able to speak clearly, listen attentively, read, write, and understand English
- Ability to stand for extended periods, use hand/finger dexterity continually, and perform repetitive motions
- Ability to work in a fast-paced, strenuous environment
- Ability to lift up to 30 lbs regularly and 35 lbs occasionally
Job Qualifications
- Excellent interpersonal, verbal and communication skills
- Working knowledge of computers and proficiency in Microsoft Office Suite
- Ability to operate all equipment necessary to perform the job
- Must possess a valid Food Worker Card
- Valid driver's license
- Ability to pass a pre-employment background inquiry, physical exam including drug screening and strength test
- Regular and reliable attendance
- Ability to respectfully work, communicate and provide leadership within a diverse campus community
Job Duties
- Primarily supervises daily Diner operations with an emphasis on customer service, mentorship and training
- Works with Dining and Event Services management team to support all DES operations as needed
- Trains and supervises a pool of Diner staff and student staff members
- Ensures proper orientation and training of all staff and student staff members
- Provides continuous customer service training
- Works with Diner Manager to coach staff on performance issues and takes corrective action as needed
- Participates in progressive counseling as appropriate
- Is responsible for and approves timecards of all staff
- Constructs and manages a Diner team to implement guidelines and procedures to ensure service standards
- Performs initial troubleshooting of food service equipment
- Coordinates repair services with outside equipment center when necessary
- Supports Dining Services Manager with preparing weekly work schedules for staff and finds suitable replacements in cases of staff absence
- Manages the Get Mobile Ordering app used by students, staff, and faculty
- Resolves customer complaints regarding food quality and customer service
- Exhibits strong knowledge of health regulations and food storage best practices, and maintains general cleanliness
- Follows and adheres to departmental and University protocols, standards, rules and policies
- Performs other related duties as assigned or requested by Dining Services Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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