Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Safeway is a leading supermarket chain known for offering a wide variety of products including fresh produce, bakery, meat, dairy, and specialty departments. Founded in 1915, Safeway has grown into a trusted brand across many states in the U.S., serving millions of customers with a commitment to quality, value, and convenience. The company operates supermarkets that combine grocery shopping with food service departments like Starbucks coffee stand installations to cater to customers looking for freshly brewed coffee and snacks while they shop. Safeway strives to create an inviting atmosphere and a customer-focused shopping experience by employing dedicated staff and innovative... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Ability to manage and supervise staff
- Strong communication skills
- Ability to handle cash transactions
- Basic computer skills
- Flexibility to work varied shifts
- Physical ability to stand and walk for extended periods
- Ability to lift and carry up to 20 lbs
- Willingness to comply with store and health safety regulations
Job Qualifications
- Ability to follow company customer service procedures
- Demonstrated prior customer service skills or related experience
- Ability to interact with customers and co-workers
- Ability to understand and follow directions
- Desired: Prior management experience
Job Duties
- Provide customer service as currently defined by the employer within the scope of the position and within company policy
- Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department
- Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department
- Provide financial reporting to Store Manager and Field Supervisor
- Ensure product quality
- Change signs and prices as directed by merchandising
- Write order in the order guidebook and enter into computer
- Check order for completeness upon arrival
- Brew coffee, tea and chocolate
- Operate electronic cash register to total customers’ final bill
- Receive payment for customer purchase and count back correct change
- Maintain cleanliness of coffee service area of the store
- Set up and maintain displays in coffee area
- Replace stock in preparation area from supply area
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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