Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,900.00 - $69,400.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
Albertsons is a leading grocery company renowned for its commitment to exceptional customer service and quality products, operating numerous stores across the United States. As a well-established grocery retailer, Albertsons places high importance on creating a welcoming shopping environment while offering a diverse range of products, including specialty coffee and bakery items to enhance customer experience. The Coffee Bar within Albertsons is designed to provide a personalized and premium refreshment experience by serving expertly prepared specialty beverages alongside freshly stocked pastries and related merchandise.
The Coffee Bar Supervisor role at Albertsons is a dynamic position responsible for overseeing the dai... Show More
The Coffee Bar Supervisor role at Albertsons is a dynamic position responsible for overseeing the dai... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or retail
- ability to manage and supervise personnel
- strong communication and leadership skills
- knowledge of employment laws and company policies
- ability to operate production and check stand equipment
- physical capability to lift up to 55 lbs and work under varying temperature conditions
- manual dexterity and good eye-hand coordination
- mental alertness
- availability to work nights, weekends and holidays
- good attendance record
- adherence to safety protocols and procedures
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or retail preferred
- leadership experience in a supervisory role
- knowledge of coffee products and preparation methods is advantageous
- strong communication and interpersonal skills
- ability to manage and motivate a team
- understanding of employment laws and workplace policies
- proficiency with computer software for inventory and scheduling
- knowledge of product quality standards and merchandising
- basic math skills
- ability to maintain composure under pressure
- familiarity with safety and sanitation practices
Job Duties
- champions company and division customer service programs to meet or exceed division customer service goals
- handles customer relations in a positive manner including effective resolution of customer complaints
- promotes personalized service philosophy in the coffee bar
- fulfills customer orders by preparing specialty drinks and beverages and properly stocks pastry and other display cases
- orders, receives and breaks down product shipments
- stocks, displays and rotates product to maintain quality, temperature, cleanliness, selection and inventory
- prevents sale of out of code product
- creates effective displays for coffee, cups, pastry and related merchandise
- maintains and cleans all production equipment
- operates check stand equipment to process customer orders and handles cash procedures
- assists customers by answering product questions and taking special orders
- liaises with vendors and ensures compliance with vendor requirements
- supervises, motivates, trains and participates in hiring coffee bar personnel
- monitors associate performance and recommends personnel actions
- schedules personnel to ensure coverage, service level and budget goals
- supervises day-to-day functions to achieve customer service, sales and profit objectives
- conducts daily inspections and initiates corrective measures to maintain compliance
- assists with coffee bar duties such as cleaning, stocking and storage
- implements promotional and seasonal displays
- controls shrink and expenses
- completes and monitors daily logs and reports
- maintains records on advertised item movement
- takes inventories and maintains accurate records
- organizes work and sales areas
- ensures proper merchandising by implementing schematics and signing procedures
- follows company and vendor policies on pricing and handling reduced items
- answers and responds to calls
- maintains confidentiality
- performs duties safely and with integrity
- other necessary duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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