Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $61,500.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
flexible scheduling
Job Description
This role is offered by Albertson's, a well-established supermarket chain known for its commitment to quality customer service and extensive product selection. Albertson's operates a diverse range of supermarkets across the United States and focuses on providing a personalized shopping experience to its customers. The company emphasizes training, quality assurance, and excellent customer interaction, especially in specialized departments like the coffee bar. As a Coffee Bar Manager within Albertson's, you would be part of a dynamic team dedicated to delivering high-quality coffee, beverages, and related merchandise in a welcoming environment. This role is pivotal in ensuring that the coffee bar... Show More
Job Requirements
- High school diploma or equivalent
- experience in retail or food service supervision
- strong communication and interpersonal skills
- ability to lead and manage a team
- knowledge of safety and sanitation standards
- ability to operate coffee production and cash register equipment
- basic math skills
- ability to handle physical tasks including lifting up to 55 lbs
- willingness to work nights, weekends and holidays
- good attendance record
- ability to use computer software and electronic ordering devices
- understanding of employment laws and company policies
- mental alertness and good eye-hand coordination.
Job Qualifications
- High school diploma or equivalent
- prior experience in a supervisory role in retail, preferably in food service or coffee operations
- strong communication and leadership skills
- knowledge of customer service principles
- familiarity with inventory management and ordering systems
- basic mathematics proficiency
- ability to operate production and cash handling equipment
- knowledge of safety, sanitation, and loss prevention practices
- ability to train and motivate staff
- ability to handle customer complaints effectively
- understanding of merchandising and promotional techniques
- proficiency in using computer software for ordering and scheduling
- awareness of employment laws and workplace practices
- ability to manage schedules and budgets
- ability to maintain confidentiality
- manual dexterity and physical capability to handle stock and equipment.
Job Duties
- Champion company and division customer service programs to meet or exceed division customer service goals
- handle customer relations positively including effective resolution of complaints
- promote Albertson's philosophy of personalized service in the coffee bar
- fulfill customer orders by preparing specialty drinks and properly stocking pastry and display cases
- order, receive, and break downloads
- stock, display and rotate product ensuring quality, temperature, cleanliness, selection, display, and inventory levels
- prevent sale of out of code products
- create effective displays for coffee, cups, pastry, and related merchandise
- maintain and clean all production equipment
- operate check stand equipment to process orders
- monitor cash handling procedures
- assist customers by answering product questions and filling special orders
- make product suggestions and engage in suggestive selling
- make intercom announcements
- liaise with vendors and ensure compliance with vendor requirements
- monitor inventory and space security
- supervise, motivate, train, and participate in hiring coffee bar personnel
- monitor associate performance and recommend personnel actions
- schedule personnel to ensure adequate coverage and meeting budgetary goals
- supervise daily coffee bar functions to achieve customer service, sales, and profit objectives
- conduct daily inspections and initiate corrective measures
- assist with coffee bar duties such as cleaning, stocking, storage, and customer service
- implement promotional and seasonal displays
- control shrink and expenses
- complete and monitor daily logs, purchase reports, and sales and labor paperwork
- maintain records on ad item movement
- take inventories and keep accurate records
- maintain and organize sales areas, backroom, cooler, and freezer
- ensure proper merchandising following schematics and signing procedures
- follow pricing policies for reduced-to-clear items
- answer and respond to incoming calls appropriately
- ensure associates are trained in their duties
- plan and conduct weekly sales meetings
- monitor and report associate performance and complaints
- maintain confidentiality of company info
- perform duties safely, accurately and with integrity
- perform other necessary duties.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.