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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.10 - $25.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive salary
Monthly bonuses
Comprehensive benefits program
401(k) retirement plan with employer match
Employee discounts on food and alcohol
Professional development and training opportunities
Fun and energetic work environment
Job Description
Buffalo Wild Wings is a leading sports bar and restaurant franchise that brings the excitement of live sports directly to its customers. Known for its lively atmosphere, diverse menu featuring acclaimed wings and a wide selection of beers, and numerous large screen TVs broadcasting major sporting events like the NFL Playoffs, NBA games, Premier League soccer, and the Super Bowl, Buffalo Wild Wings offers a premier experience for sports fans and food lovers alike. The company operates as a franchise under World Wide Wings, which manages over 60 restaurants across seven states. The brand has earned a reputation for being... Show More
Job Requirements
- Completion of a high school education or equivalent
- valid driver’s license to travel between units
- satisfactory background check
- ability to lift 50 pounds regularly
- two or more years of restaurant or hospitality management experience
- open availability including late nights and weekends
- completion of Buffalo Wild Wings Management Certification program
- ability to maintain confidentiality and enforce company policies
Job Qualifications
- Two or more years of restaurant or hospitality management experience
- passion and commitment with ability to thrive in a fast-paced environment including wings, beer, and sports
- team-focused with ability to champion and equip team members
- proven leadership creating loyal, high-performing teams
- open availability including late nights and weekends
- highly motivated, self-directed, and results-driven
- strong organizational skills with attention to detail
- professional written and verbal communication skills
- ability to create a fun, exciting environment for guests and team members
- skilled with basic mathematical computations
- proven ability to manage multiple priorities in fast-paced settings
- ability to maintain confidentiality and enforce company policies
- preferred experience managing a restaurant with a full bar
- completion of Buffalo Wild Wings Management Certification program
- high school education or equivalent
- valid driver’s license to travel between units
- ability to lift 50 pounds regularly
Job Duties
- Directly responsible for staffing, succession planning, recruiting, interviewing, hiring, orientation, training, and ongoing development of department team members
- responsible for WCT training in the department and maintaining department training certification
- develops direct reports by creating action and development plans when necessary
- coordinates with other department managers on hiring decisions
- creates weekly department schedules within budgeted labor guidelines
- creates, develops, and implements incentive programs and contests for department
- actively motivates team members to participate in company promotions and incentives
- provides regular performance feedback including performance appraisals and development plans
- administers semi-annual merit increase process
- assists General Manager with coaching other managers on performance management
- oversees MIT training during training weeks
- assists General Manager with performance management and development of Bar, Hospitality, and Assistant Managers
- utilizes support teams and subject matter experts as necessary
- provides coaching and follow-up to ensure service standards and guest experience
- conducts departmental meetings to communicate successes and areas of opportunity
- ensures all team members have current state required training
- actively seeks techniques to attract new guests
- responsible for restaurant's guest comment program ensuring timely handling of food quality complaints
- facilitates food product rollout adherence, ensures team members meet quality standards, manages vendor relationships
- communicates areas of opportunity to management and team members
- oversees inventory control and adherence to menu specs and systems
- analyzes restaurant performance tools and implements action plans
- conducts administrative functions such as entering invoices and end of day procedures
- monitors equipment and reports maintenance needs
- operates department consistent with health and safety standards
- manages bar product rollouts, inventory, and vendor accountability
- manages bar cost controls and labor results
- aggressively manages waste, comps, voids, and discounts
- assists with the execution of local restaurant marketing programs
- creates sales building incentives and contests
- troubleshoots problem areas and implements corrective action plans
- maintains proper inventory levels and ensures accurate inventory auditing
- understands and acts on P&L statements
- completes other assigned duties or tasks as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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