Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $27.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
competitive salary
Monthly bonuses
401(k) with guaranteed match
Comprehensive benefits package
employee discount
Professional development opportunities
Supportive team environment
Job Description
Buffalo Wild Wings, operated by World Wide Wings, is a leading franchisee managing over 60 restaurants across seven states. This iconic sports bar and restaurant brand is known for delivering an electrifying atmosphere featuring major sporting events such as the NFL Playoffs, NBA games, Premier League soccer, and the Super Bowl. Buffalo Wild Wings combines a vibrant social environment with exceptional food and drink offerings, making it a premier destination for sports fans and food enthusiasts alike. The company places a strong emphasis on team culture, professional development, and providing outstanding guest experiences, establishing itself as a top employer in... Show More
Job Requirements
- Two or more years of restaurant or hospitality management experience
- Open availability including late nights and weekends
- Highly motivated, self-directed, and results driven
- Strong organizational skills and attention to detail
- Professional written and verbal communication skills
- Ability to create a fun and exciting environment for guests and team members
- Basic mathematical skills
- Ability to manage multiple priorities in a fast paced environment
- Maintain confidentiality and enforce company policies
- Experience managing a restaurant with a full bar preferred
- High school education or equivalent
- Valid driver’s license
- Ability to lift 50 pounds regularly
Job Qualifications
- Two or more years of restaurant or hospitality management experience
- Passion and commitment to thrive in a fast paced environment including wings, beer, and sports
- Team focused leadership with ability to champion and support team members
- Open availability including late nights and weekends
- Highly motivated, self-directed, and results driven with strong organizational skills
- Attention to detail and professional written and verbal communication skills
- Ability to create a fun and exciting environment for guests and team members
- Skilled with basic mathematical computations
- Proven track record of managing multiple priorities in fast paced work environment
- Ability to maintain confidential information and enforce company policies
- Experience managing a restaurant with a full bar preferred
- Completion of high school education or equivalent
- Valid driver’s license to travel between units
- Completion of Buffalo Wild Wings Management Certification program
Job Duties
- Directly responsible for staffing, succession planning, recruiting, interviewing, hiring, orientation, training and ongoing development of department team members
- Responsible for WCT training in the department and maintaining the department at training store certification
- Develops direct reports by creating action/development plans when necessary
- Coordinates with other department managers on hiring decisions
- Creates weekly department schedules within budgeted labor guidelines
- Creates, develops and implements incentive programs and contests for department
- Provides regular performance feedback including timely performance appraisals and development of department
- Administers semi-annual merit increase process
- Assists General Manager with coaching other managers on effective performance management procedures
- Oversees MIT training during training weeks
- Assists General Manager with the ongoing performance management and development of Bar, Hospitality and Assistant Managers
- Utilizes World Wide Wings support teams when necessary
- Provides coaching and follow up to direct reports to ensure execution of service standards and guest experience
- Holds departmental meetings to communicate successes, new procedures and areas of opportunity
- Ensures all department Team Members have current state required training and permits
- Actively looks for and identifies techniques to attract new guests
- Manages guest comment program and ensures food quality guest complaints are handled on a timely basis
- Utilizes Guest Experience Management program to provide feedback and make adjustments
- Facilitates adherence to new food product rollouts
- Ensures Team Members meet or exceed standards for serving quality products, recipe adherence, and portioning
- Communicates with food and alcohol vendors to ensure quality and timely delivery
- Understands and analyzes restaurant performance tools and creates action plans
- Conducts administrative manager functions including entering invoices, inventory, and end of day procedures
- Monitors equipment and ensures repair needs are addressed timely
- Operates department following Board of Health and food safety practices
- Manages overall food cost and labor results within targets
- Orders and maintains proper inventory levels of food, paper, and alcohol products
- Establishes projections and understands P&L statements
- Aggressively manages waste, comps, voids and discounts especially in Bar Department
- Creates and implements sales building incentive contests
- Assists with execution of Local Restaurant Marketing program
- Completes other assigned duties or tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.