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McDonald's logo

Department Leader

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid holidays
Dental Insurance
Health Insurance
Adoption assistance
Matching gift program
Flexible spending account
Disability insurance
Tuition Reimbursement
Opportunities for advancement
Vision Insurance
Retirement Plan

Job Description

This job posting is for a managerial position at a restaurant operated by an independent franchisee licensed to use McDonald's logos and food products. The franchisee operates separately from McDonald's USA and is the sole employer responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA has no involvement in employment decisions related to this position.

The establishment offers a dynamic, fast-paced environment focused on delivering exceptional customer service and quality food. This opportunity is ideal for individuals seeking a fulfilling career with opportunities for growth, flexible scheduling options, and unique bene... Show More

Job Requirements

  • Must be 18 years or older
  • Previous managerial experience preferred
  • Ability to lead and motivate a team
  • Flexible availability
  • Strong communication skills
  • Commitment to provide excellent customer service
  • Willingness to work in a fast-paced environment

Job Qualifications

  • Previous managerial experience preferred
  • Experience in restaurant, retail, or hospitality environment
  • Positive team player with flexible schedule
  • Ability to work in a fast-paced environment
  • Strong leadership and communication skills
  • Must be 18 years or older

Job Duties

  • Lead shifts weekly ensuring fast, accurate, friendly customer service
  • Manage assigned systems like training, food safety, inventory management
  • Set goals and delegate tasks to teams
  • Follow up and report results to team and managers
  • Oversee Guest Service Department including customer experience, promotions, Front Counter, McCafé, Drive-Thru
  • Ensure kitchen delivers quality food with controlled food cost and safety
  • Manage hiring, training and scheduling to meet sales and profit goals

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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