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McDonald's logo

Department Leader

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a independently owned and operated McDonald's franchise, which functions separately from McDonald's USA. This franchisee owns the rights to use McDonald's logos and food products to run the restaurant but handles all employment matters autonomously. As such, employees hired for this position will be directly employed by the franchise operator, not by McDonald's USA. The franchisee is solely responsible for staffing decisions, including hiring, firing, discipline, supervision, and scheduling, underscoring an independent operational framework within the McDonald's brand umbrella.

The restaurant operates in the fast-food industry, known worldwide for offering quick, convenient meals featuring McDo... Show More

Job Requirements

  • must be 18 years or older
  • capable of leading shifts
  • able to manage teams and departments
  • good organizational skills
  • strong customer service orientation
  • ability to train and motivate staff
  • flexible availability
  • previous leadership experience preferred

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environment
  • positive team player
  • flexible schedule
  • strong leadership skills
  • effective communication skills
  • ability to work in a fast-paced environment
  • at least 18 years old

Job Duties

  • lead shifts and ensure fast, accurate, friendly customer experiences
  • manage assigned departments or systems like training, food safety, inventory management
  • set goals, delegate tasks, follow up, report results
  • ensure crew and managers deliver great customer service
  • oversee sales promotions and service staff training
  • organize front counter, McCafe, and drive-thru areas
  • ensure quality, safety, and fast food production
  • control food cost
  • train kitchen staff in new procedures
  • recruit, train, and schedule qualified crew
  • motivate and recognize employees

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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