McDonald's logo

McDonald's

Department Leader

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical leave
Tuition Assistance
Medical Coverage
dental coverage
vision coverage
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a restaurant independently owned and operated by a franchisee licensed to use McDonald’s logos and food products, distinct and separate from McDonald’s USA. The franchisee is solely responsible for employment decisions, staffing, scheduling, and all personnel matters. McDonald’s USA does not influence hiring or employment outcomes at this location. This ensures a unique work environment where the franchisee independently manages restaurant operations and staff, providing a rewarding experience for those interested in retail and hospitality management careers within the renowned McDonald’s brand framework.

The position available is for a Department Manager at a corporate-owned McDo... Show More

Job Requirements

  • Must be 18 years or older
  • Previous experience in management preferred
  • Ability to work flexible hours including weekends and holidays
  • Strong interpersonal and communication skills
  • Capability to lead and motivate a team
  • Commitment to delivering excellent customer service
  • Willingness to learn and adapt in a fast-paced environment

Job Qualifications

  • Previous managerial experience preferred
  • Experience in restaurant, retail, or hospitality environments
  • Strong leadership and team-building skills
  • Ability to manage multiple priorities in a fast-paced setting
  • Effective communication and coaching skills
  • Passion for customer service
  • Flexibility with work schedule
  • Must be 18 years or older

Job Duties

  • Lead shifts every week ensuring fast, accurate, friendly customer service
  • Manage assigned departments such as Guest Service, Kitchen, or People
  • Set goals, delegate tasks, follow up, and report results
  • Ensure crew and managers deliver excellent customer experience
  • Organize front counter, McCafé, and Drive-Thru service areas
  • Manage food quality, safety, cost control, and staff training in the kitchen
  • Hire, train, schedule, and motivate crew to meet sales and profit goals

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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