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Dental Care Alliance

Dental Receptionist @ Towncare Dental of Forest Hill

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Benefits
401(k) Plan
Team-oriented work environment

Job Description

Towncare Dental of Forest Hill is a well-established dental practice committed to providing exceptional oral health care in a warm and welcoming environment. As a dedicated clinical team, we prioritize comprehensive and personalized treatment plans tailored to each patient’s unique needs. Our office environment supports a team-based approach to care, ensuring that every patient receives high levels of comfort and advanced dental treatments. We take pride in fostering a supportive atmosphere where both patients and staff feel valued and respected. This practice offers a variety of modern dental technologies alongside compassionate care, contributing to optimal oral health outcomes for our... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a dental or medical office preferred
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks efficiently
  • Comfortable using phone and computer systems
  • Willingness to learn and adapt to office policies
  • Friendly and professional demeanor

Job Qualifications

  • Experience working in a dental medical or other health-care office preferred
  • Knowledge of insurance plans HMO PPO is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

Job Duties

  • Acknowledge smile and greet patients upon arrival and dismissal
  • Respond to patient questions and concerns according to DCA Policies
  • Answer telephones
  • Schedule appointments
  • Maintain appointment book
  • Confirm appointments
  • Follow up on no shows and cancellation of appointments
  • Register patients on sign-in sheet
  • Post charges and payments to patient accounts
  • Check voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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