Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
Group medical benefits
Job Description
Northern Valley Indian Health, Inc. (NVIH) is a respected healthcare organization dedicated to providing comprehensive and culturally competent medical services to the Native American community and surrounding populations. As a tribal health organization, NVIH is committed to enhancing the physical and mental well-being of its patients by offering accessible, high-quality healthcare in a welcoming and supportive environment. The organization emphasizes respect, collaboration, and tradition in all of its operations, striving to create a positive impact on community health outcomes through patient-centered care and effective healthcare delivery. Known for its dedication to incorporating Native values into medical practices, NVIH fosters a... Show More
Job Requirements
- High school diploma or equivalent
- one year customer service or clerical office experience
- previous healthcare setting experience preferred
- effective verbal and written communication skills
- strong interpersonal and time management skills
- knowledge of healthcare insurance systems including Medi-Cal, private insurance, and fee-for-service
- computer proficiency with scheduling, data entry, and electronic health records
- familiarity with HIPAA/HITECH and privacy regulations
- reliable transportation and ability to maintain regular attendance
Job Qualifications
- High school diploma or equivalent
- one year customer service or clerical office experience preferred in healthcare
- effective verbal and written communication skills
- strong interpersonal and time management abilities
- knowledge of healthcare insurance systems including Medi-Cal, private insurance, and fee-for-service
- proficiency with computer systems including electronic health records
- familiarity with HIPAA/HITECH and privacy laws
- reliable transportation and regular attendance
- ability to work independently and as part of a team
Job Duties
- Works as a team with other staff to provide the best patient experience
- welcomes and greets patients, clients, visitors in a helpful and friendly manner
- provides information to incoming callers according to policies and guidelines
- schedules patient flow based on established protocols
- carefully screens patient registration information for accuracy
- gathers information via EHR and from clinical team to complete referrals
- utilizes third party payer and insurance portals effectively
- aids in proper use of billing codes with providers and support staff
- performs patient appointment preparation tasks
- maintains accurate medical records in compliance with standards
- processes releases of information requests following privacy regulations
- practices confidentiality and privacy protocols according to HIPAA/HITECH
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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