Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $46,134.00 - $56,659.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
Paid holidays
Vacation Time
Retirement Plan
Job Description
Community Health Center of Snohomish County is a well-established nonprofit healthcare organization dedicated to providing high-quality, affordable healthcare services to the diverse communities within Snohomish County. Known for its commitment to addressing health disparities and ensuring access to comprehensive care for underserved populations, the center serves a broad spectrum of patients including low-income families, multi-ethnic groups, and individuals with limited English proficiency. As a community-focused health facility, it offers a range of services including medical, dental, and behavioral health care. The organization prides itself on fostering an inclusive environment where healthcare professionals work collaboratively to improve community health outcomes through... Show More
Job Requirements
- High school graduate or equivalent
- minimum 1 year customer service experience dealing with the general public
- minimum 1 year clerical, reception, dental assisting, administrative or secretarial experience or combination of education and experience
- proficiency in English reading, writing, speaking and comprehension
- ability to work independently and self-directed
- ability to work effectively in team environment
- strong organizational and multitasking skills
- proficiency in Microsoft Office applications including Word, Excel and Outlook
- availability to work part-time schedule of 25 hours per week including one 5-hour day, two 10-hour shifts, and 1-2 Saturdays per month
- adherence to attendance standards for daily operations and continuity of patient care
- ability to handle cash management tasks accurately and securely
Job Qualifications
- High school graduate or equivalent
- customer service related experience working with the general public (1 year)
- clerical, reception, dental assisting, administrative or secretarial experience (1 year) or a combination of equivalent education and work experience
- proficiency in English reading, speaking, writing and comprehension
- ability to work independently and in a team environment
- strong organizational skills with ability to prioritize and coordinate multiple tasks
- proficiency in Microsoft Office applications including Word, Excel and Outlook
- preferred bilingual skills
- preferred knowledge of dental terminology
- preferred graduate of an accredited Office Skills Certification or Dental Administrative Assistant Certification program
- preferred experience working with insurance and billing in healthcare or insurance organization
- preferred experience in multiple provider dental practice
- preferred digital imaging familiarity
- preferred healthcare information systems experience including electronic health record and practice management systems
- preferred experience working with low-income, multi-ethnic populations
Job Duties
- Greets patients, interpreters and visitors in person and by phone in a prompt, courteous and helpful manner
- responds to inquiries
- takes messages and provides accurate information regarding schedules and services
- checks in, registers and schedules patients in the practice management system
- maintains appointment schedule and follows office scheduling policies
- verifies and updates all demographic information in the electronic record at each patient visit
- assists in managing patient flow in a timely and efficient manner
- coordinates distribution of walk-in and add-on patients appropriately
- interfaces with back office regarding walk-in patients, cancellations, recalls and delays to ensure smooth patient flow
- routes or files documents and mail appropriately
- assists with insurance eligibility verification
- verifies income for sliding fee patients and assists in the completion of sliding fee application as delegated
- receives patient payments, answers or appropriately refers billing questions and maintains appropriate records of all financial transactions
- prepares daily bank deposit, reconciles receipts assuring accuracy and timeliness and ensures security under cash management and accounting practices
- orders interpreter and transportation services and interfaces with outside organizations regarding patient services
- assists in confirming appointments as needed
- files, retrieves charts from storage and logs chart movements with accuracy and timeliness to prevent loss of records and ensure confidentiality of patient information
- opens and closes clinic and reception areas for all business hours
- maintains work area and reception lobby in neat and orderly manner
- maintains adequate inventory of office supplies and clinical forms
- performs maintenance and troubleshooting operations of office equipment and machines
- assists with other departments when called upon
- adheres to organizational infection control practices and written plan
- adheres to attendance standards for daily operations and continuity of patient care
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter