Dental Receptionist @ Main Street Children's Dentistry & Orthodontics of Waterford Lakes
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Fixed Shifts
Benefits
sign on bonus
flexible scheduling
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Benefits
401(k) Plan
Job Description
Main Street Children's Dentistry & Orthodontics of Waterford Lakes is a well-established dental practice that specializes in providing high-quality oral healthcare services to children and families. Known for its warm and welcoming environment, this practice takes pride in delivering comprehensive and personalized care that prioritizes patient comfort and uses advanced dental treatments to ensure optimal oral health. Located in a family-friendly community, the office is dedicated to fostering a positive dental experience for young patients while educating them and their families about the importance of good oral hygiene. They emphasize a team-based approach where all staff members work collaboratively to... Show More
Job Requirements
- Must be bilingual (English & Spanish)
- exceptional customer service skills
- experience answering telephone
- ability to schedule and manage appointments
- proficiency in handling patient inquiries
- capability to assist with financial arrangements
- flexible to work Monday to Friday
- strong communication skills
- willingness to learn and support team members
Job Qualifications
- Experience working in a dental, medical, or other health-care office, preferred
- knowledge of insurance plans (HMO/PPO), is a plus
- experience answering telephone
- must have exceptional customer service skills
- must be bilingual (English & Spanish)
Job Duties
- Customer service
- acknowledge, smile and greet patients upon arrival/dismissal
- respond to patient questions and or concerns according to DCA Policies
- answering telephones
- scheduling appointments
- maintaining appointment book
- confirming appointments
- follow up on no shows/cancellation of appointments
- register patients on sign in sheet
- post charges and payments to patient accounts
- checking voicemail on a daily basis
- maintain a clean and friendly waiting area for patients
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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