Dental Receptionist @ Dental Associates of FL - Winter Haven
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $19.00
Work Schedule
Standard Hours
Benefits
flexible scheduling options
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Benefits
401(k) Plan
Job Description
Dental Associates of FL - Winter Haven is a reputable dental practice committed to delivering exceptional oral healthcare services in a warm and welcoming environment. As part of a larger network, Dental Associates of FL is known for its comprehensive approach to dental care, which combines personalized treatment plans with advanced technology to ensure optimal patient outcomes. This practice emphasizes patient comfort alongside high-quality care, making it a preferred choice for individuals and families seeking trustworthy dental services in the Winter Haven area. With a focus on team collaboration, the office fosters a supportive workplace culture where every staff member... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Ability to handle multiple tasks simultaneously
- Strong communication skills
- Basic computer proficiency
- Ability to maintain confidentiality
- Positive attitude and teamwork mindset
- Availability to work Monday through Friday from 8 am to 5 pm
Job Qualifications
- Experience working in a dental, medical, or other health-care office preferred
- Knowledge of insurance plans (HMO/PPO) is a plus
- Experience answering telephones
- Must have exceptional customer service skills
Job Duties
- Acknowledge, smile and greet patients upon arrival and dismissal
- Respond to patient questions and concerns according to DCA Policies
- Answer phones promptly and professionally
- Schedule appointments efficiently
- Maintain an accurate appointment book
- Confirm patient appointments
- Follow up on no-shows and appointment cancellations
- Register patients on sign-in sheet
- Post charges and payments to patient accounts
- Check voicemail daily
- Maintain a clean and friendly waiting area for patients
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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