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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $21.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Prescription drug insurance
Vision Insurance
Free dental services
Life insurance
Disability insurance
401(k) retirement plan
performance bonuses
Paid holidays
Paid vacation
Continuing Education
Job Description
Parkway Dental Care, supported by Heartland Dental, is a prominent dental practice located in Zionsville, Indiana, dedicated to providing exceptional oral healthcare services to its community. Situated near the intersection of Whitestown Parkway and Veterans Road, Parkway Dental Care is strategically positioned to serve patients in a welcoming and accessible environment. The practice prides itself on being community-focused and patient-centric, fostering an atmosphere where teamwork, communication, and collaboration are fundamental values. With a strong seven-person team, the practice delivers personalized dental care while maintaining a professional and supportive workplace culture. Heartland Dental's support offers Parkway Dental Care the advantage of... Show More
Job Requirements
- Minimum of 1 year of experience in a dental office
- Experience with insurance billing and accounts receivable processes
- Proficiency in Dentrix or similar dental software
- Ability to work efficiently in a fast-paced, customer-focused environment
- Strong communication and organizational skills
- Commitment to maintaining confidentiality of patient information and adhering to HIPAA guidelines
- Willingness to participate in regular HIPAA training and protect PHI
- Ability to sit for extended periods and lift up to 15 pounds
- Available to attend periodic virtual or in-person training sessions
- Completion of tuberculosis test prior to employment, except in states of Florida and Tennessee
- Ability to perform essential job duties with or without reasonable accommodation
Job Qualifications
- 1+ years of experience in a dental setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- Knowledge of HIPAA regulations and ability to protect PHI and maintain data safeguards
Job Duties
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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