Westfield Dental Center

Dental Receptionist - Business Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.75 - $20.75
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Prescription drug insurance
Vision Insurance
Complimentary dental services
Life insurance
Disability insurance
401(k) retirement plan
Bonus opportunities
Paid holidays
Paid vacation
Continuing Education

Job Description

Westfield Dental Center, supported by Heartland Dental, is a leading dental practice located on Sun Park Drive in Westfield, Indiana. Just a short distance from the intersection of Route 31 and Main Street, the center is an integral part of the local community, serving families and individuals with comprehensive dental care. The practice fosters a welcoming, supportive environment centered on patient care and professional growth. The team, consisting of eight dedicated professionals, works in a fast-paced, fun family atmosphere where collaboration, camaraderie, and continuous learning are prioritized. The working hours are Monday through Thursday, 7:30 a.m. to 5 p.m., offering... Show More

Job Requirements

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Ability to maintain patient confidentiality and protect PHI as per HIPAA regulations
  • Physical ability to perform essential duties including prolonged periods sitting at a desk and working on a computer
  • Ability to lift up to 15 pounds occasionally
  • Availability to attend virtual or in-person training periodically
  • Mandatory tuberculosis test prior to employment (except FL and TN)

Job Qualifications

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Ability to maintain patient confidentiality and protect PHI as per HIPAA regulations
  • 1+ years of experience in a dental or medical setting preferred
  • 1+ years of experience with insurance billing and accounts receivable preferred
  • Experience with Dentrix or other dental software preferred

Job Duties

  • Greet and welcome patients as they enter the office to create a great first impression of the team
  • Manage front office duties including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix software to schedule patients and manage records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims including verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivable
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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