HealthPartners/GHI logo

HealthPartners/GHI

Dental Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $23.34 - $28.21
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Career Development
Employee wellness programs
Dental Insurance
Vision Insurance

Job Description

HealthPartners is a reputable nonprofit integrated health care organization that emphasizes the power of good deeds and collaboration among good people. Serving the communities primarily in Minnesota and Wisconsin, HealthPartners provides comprehensive health insurance and high-quality medical care through more than 90 locations, including hospitals and clinics. Renowned for its commitment to fostering an inclusive and diverse workplace, HealthPartners is dedicated to advancing health equity, promoting teamwork, and advocating for positive change in the community. They are known for integrating research and education through the HealthPartners Institute, which not only trains medical professionals across the region but also conducts innovative... Show More

Job Requirements

  • High school diploma or GED
  • Graduate of formal training program in medical reception or equivalent
  • Two years experience as medical or dental receptionist or insurance processing
  • Two years customer service experience
  • One year experience using PC-based data entry and lookup
  • One year recent customer service experience via phone or in person
  • Demonstrated ability to organize work under pressure
  • Demonstrated ability to handle multiple priorities and interruptions
  • Excellent oral communication skills
  • Excellent written communication skills

Job Qualifications

  • High school diploma or GED
  • Graduate of formal training program in medical reception or customer service
  • Two years experience as medical or dental receptionist or insurance processing
  • Two years customer service experience
  • One year experience using data look-up and data entry on PC systems
  • Excellent oral communication skills
  • Excellent written communication skills
  • Ability to organize work under pressure
  • Ability to manage multiple priorities and interruptions
  • Experience working in a dental clinic preferred

Job Duties

  • Interact professionally with patients and customers in person and by phone
  • Provide accurate information about clinic operations and company policies
  • Schedule patient appointments efficiently while coordinating multiple providers
  • Contact patients to confirm and fill open appointment slots
  • Review and update patient records and insurance information
  • Collect payments and establish payment plans in accordance with guidelines
  • Collaborate with coworkers to share tasks and assist with workload balancing
  • Perform backup functions for other dental clerical roles
  • Collect data and prepare reports as required
  • Undertake additional duties as assigned to support clinic needs

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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