Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,134.00 - $56,659.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid sick leave
Paid holidays
Retirement Plan
Job Description
Community Health Center of Snohomish County (CHC) is a prominent healthcare organization dedicated to providing accessible, high-quality medical and dental services to diverse populations, including low-income and multi-ethnic communities. CHC is committed to improving the health and well-being of the residents of Snohomish County by offering a comprehensive range of patient-centered care in a supportive and culturally competent environment. The center operates as a critical resource for underserved populations, ensuring equitable access to medical and dental care regardless of financial or social barriers. CHC emphasizes health promotion, prevention, and chronic disease management through a team-based care approach that integrates medical,... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of customer service experience
- minimum one year of clerical or administrative experience
- proficiency in English reading writing and speaking
- ability to work independently and in a team environment
- ability to organize prioritize and multitask
- excellent communication and interpersonal skills
- proficiency with Microsoft Office applications
- ability to remain calm under pressure
- willingness to adhere to organizational policies including infection control and attendance standards
Job Qualifications
- High school graduate or equivalent
- customer service related experience working with the general public for at least one year
- clerical reception dental assisting administrative or secretarial experience for at least one year or a combination of equivalent education and work experience
- proficiency in Microsoft Office applications including Word Excel and Outlook
- ability to work independently and as part of a team
- excellent organizational and multitasking skills
- effective communication skills
- preferred bilingual skills
- preferred knowledge of dental terminology
- preferred graduate of an accredited office skills certification program or related field
- preferred graduate of an accredited dental administrative assistant certification program or related field
- preferred experience working with insurance and billing in a healthcare or insurance setting
- preferred experience in a multiple provider dental practice
- preferred familiarity with digital imaging
- preferred experience with healthcare information systems such as electronic health records and practice management systems
- preferred experience working with low income multi ethnic populations
Job Duties
- Greets patients interpreters and visitors in person and by phone in a prompt courteous and helpful manner responds to inquiries takes messages and provides accurate information regarding schedules and services
- checks in registers and schedules patients in the practice management system maintains appointment schedule and follows office scheduling policies
- verifies and updates all demographic information in the electronic record at each patient visit
- assists in managing patient flow in a timely and efficient manner coordinates distribution of walk-in and add-on patients appropriately interfaces with back office regarding walk-in patients cancellations recalls and delays to ensure smooth patient flow
- routes or files documents and mail appropriately
- assists with insurance eligibility verification
- verifies income for sliding fee patients and assists in the completion of the sliding fee application as delegated
- receives patient payments answers or appropriately refers billing questions and maintain appropriate records of all financial transactions prepares daily bank deposit reconcile receipts including cash checks and bankcard transactions assuring accuracy and timeliness of the deposit and ensuring security under cash management and accounting practices
- orders interpreter and transportation services and interfaces with other outside organizations regarding patient services
- assists in confirming appointments as needed
- files retrieves charts from storage and logs chart movements with accuracy and timeliness to prevent loss of records and ensure confidentiality of patient information
- opens and closes clinic and reception areas for all business hours
- maintains work area and reception lobby in neat and orderly manner
- maintains adequate inventory of office supplies and clinical forms
- performs maintenance and troubleshoot operations of office equipment and machines to include calculators copiers fax printers etc
- assists with other departments when called upon
- adheres to organizational infection control practices and written plan
- adheres to attendance standards in order to perform the job functions for daily operations and or continuity of patient care
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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